Posted by Mary S from La Canada Flintridge, CA on September 25, 2012
DO NOT PURCHASE from Sit N Sleep. Go there to see what you want and purchase somewhere else where you have guaranteed customer service. We bought a Sealy foam bed with an adjustable base that didn't work from the time it was delivered. A technician said it was defective and we have been trying to have it returned for over a month. They are recalcitrant in their resolve and want me to please them rather than providing a replacement product. We are still insisting on returning the adjustable base to the manufacturer to be repaired and we want a replacement that works! They will not do that and insist on bringing people in to our bedroom to take it apart and try and replace the parts to fix it. Not acceptable for brand new product.
Reviewer: Mary S
Location: La Canada Flintridge, CA
Joined: Sep 25, 2012