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Nightmare!

  • Selection: Good
  • Expertise: Good
  • Service: Good
Cons:
Issue Resolution
Product Quality

Posted by Tim from Niles, OH on September 5, 2021

I purchased a mattress and box springs from this business 6 months ago and 2 months later I had to contact them because the mattress was hurting my back. The springs was poking me in my back. Two employees from this business came and looked at it. They replaced the mattress and an entire 2 months past and same problem.
I was told to turn the mattress over and rotate it.
I paid $800 for the luxury of getting a sore back.
The name is QUALITY MATTRESS OUTLET but the "quality" definitely isn't good.
NEVER AGAIN will I buy any of their items!


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