Posted by Chris P from Cincinnati, OH on September 23, 2010
My mattress starting sagging on both sides. They came out to look at it. On the phone they made me feel like I should not bother because it would be unlikely they would stand behind it. They first said it sagged because of the boxspring. I pointed out I got a new box spring and nothing changed. They then said it was normal. When I said feeling like you are going to roll out of the bed is not normal. Then they said the mattress had a small stain on it so they could not fix it. All excuses!!!!! I will never buy from them again
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Reviewer: Chris P
Location: Cincinnati, OH
Joined: Sep 23, 2010
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Comments (3)
This review is a bunch of bulls**t. They mfg a very good product.
Maple Grove MN OMF did the same thing.......I am seeing a pattern, a poor review is not Bull*hit. It is the experience the customer is offering of a retailer. I don't believe OMF anymore. When I hear their commercials, I am going to say, what a terrible place to shop. It may seem like a good deal. Only on their terms.
The mattresses are not what the company advertises. I purchased an expensive mattress from this company. In less than a year the mattress sagged on both sides. It felt like you fell into a large dip. They did come and took mattress back to factory to FIX it. That lasted about 2 months by this time the one year warranty had expired and all they could do was charge me more to update to a new mattress, like I would want another one. Very disappointed in this company and I will not recommend them to anyone ! RL Mcburg, oh