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I bought this Bed at Nothing But Beds in Murphy NC. The owners step daughter told us this bed even though a pillow top would keep it's firmness because it had more coils than other mattresses. What a mistake we made, we believed her. By three months time the bed is sagging so much I have back aches every morning. The store owner says unless it sage over 2" and does not come back up it is not covered by warranty. So much for the 10 year warranty. Being the nice guy he is he offered us $100 off on a new bed. Appears I will have to take them to court and spread the truth about to the community. I will never buy another product from them again. They are very deceiving and unprofessional in this matter.
Comments (2)
Situation has been rectified. Seems the hold up was waiting for the manufacturer to allow for a new mattress. I wrote manufacturer twice. I got the new bed today. Joe the owner was very helpful in the final
rectification of the problem.
Bob H
Just to verify above comment. wasn't signed in.
Bob H