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My experience has been terrible!! I purchased a $3K+ Bosch refrigerator from Mike Monroe at Mays Monroe. The freezer fan freezes over every few weeks. This results in the refrigerator sounding like a lawn mower and I can't hear the TV in the next room. Mays Monroe has sent multiple repairmen to fix - nothing worked, they only refunded me for a repair and considered that acceptable. Mike Monroe wants me to get a new one from Bosch. Bosch collects lots of receipts, etc, but nothing to their satisfaction and has placed me in an infinite loop of avoidance. Mike Monroe made the offer to let me buy a new refrigerator at his cost but that was still more than $3K, in fairness a few hundred less than I paid 3 years ago.
