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Voids warranty if you sweat! So why have cooling get?

  • Selection: Good
  • Expertise: Good
  • Service: Very poor
they don't know their product or warranty information
Issue Resolution
Warranty Claims

Posted by René on October 24, 2018

Our 10 year warranty wasn't worth beans on this 4 year old Eclipse Synthony. I started feeling the wires to the springs the stuffing was gone, I was lying on the coils. My shoulder, ribs, and hip ached. I called store for warranty information and was told if I sweat the warranty is void. I'm a 58 year old woman, of course I sweat. Save your money on this one. I purchased this mattress at Mattress Plus in Monroe, Louisiana, and told the salesman that I sweat at night and he recommended this one because of the cooling gel... whatever!

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