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Great until you have a claim against your warranty!!!

  • Selection: Very poor
  • Expertise: Poor
  • Service: Very poor
Very unhelpful once they have made the sale!!!!
Warranty Claims

Posted by Norah D on December 29, 2012

I haven't had this bed for even 2 years and it is already extremely creaky and we can't sleep on it without waking up with a backache!! Our receipt got destroyed by water and we can't file a claim without it!! The manager told us that our warranty is void now!!!!! Seriously?!?!?!

  • Purchased in Sep 2011

Comments (2)

That seems understandable though... How many product warranties out there don't require proof of purchase?

By: Anonymous on February 23, 2013

That is very true. I forgot to mention that they REFUSED to print us another receipt!

By: Norah D on February 23, 2013

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