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Store not an authorized Kingsdown dealer...I was robbed.

  • Expertise: Good
Cons:
Professionalism
Shopping Efficiency
Transparency

Posted by Richard from Fort Smith, AR on January 5, 2022

Kingsdown Malbec mattress sagging and needs warranty replacement.
Cannot get Kingsdown to help with mattress problem as store not an authorized dealer. Mattress cost $3,000 less than a year ago.
Store on Rogers Avenue closed. Other FSM store cannot retrieve my records and cannot help.
I should have gone to Consumer Reports and bought their picks. An expensive lesson!!!!


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