Find the Right Bed
Comparison
Discounts
Reviews
Mattress 101
Sorry, the email address or password you entered is incorrect.

Forgot password?

Login successful.

Your screen name will look like: Your N from City, ST

VERIFY YOUR ACCOUNT

We just sent an email to

Open the message and click the link to access your account.

  • Expert Reviews
  • Expert Reviews
  • Customer Reviews
  • Popular Online Brands
  • Popular Store Brands
  • All Brands
  • Write a Review
  • Write Review
Close

Worst Shopping Experience Ever!!!

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Dishonest sales procedures and customers are treated terribly.
Customer Service
Issue Resolution
Professionalism
↓ See More ↓
Transparency

Posted by Julie V from Sandusky, OH on April 27, 2011

I am a thrity-nine year old female and I can honestly say this is the WORST experience I have EVER had in purchasing a product. My husband I purchased a queen bed and specifically asked to have the split box springs since we could not get a single up the stairs and into our room. When we came to pick up the bed, the wrong box spring was ordered. The owner said he would have to charge us an additional $75.00 to get the split springs. I then said we would just purchase the mattress and I would look for box springs somewhere else for less. He said he woulod not sell us the mattress since his "profit" was in the box springs! At this point, I have no bed or box springs and a $639.00 charge on the credit card that I am now arguing with him to refund. He was so rude I had to walk my four year old daughter outside!!! Needless to say, I have registered a complaint with the BBB and will continue to write negative reviews about this experience. Please don't shop here!!!!


    Add Comment