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Not @ all satisfied! Poor quality furniture, rude staff

  • Selection: Fair
  • Expertise: Fair
Issue Resolution
Product Quality

Posted by Shelley from Worthington, PA on October 9, 2020

My husband & I bought a sectional & matching chair. ( which probably was the best piece out of all the furniture we bought) 2 end stands 1 tv stand , mattress, bed springs, head board, & matching dressers & a night stand.The total of this furniture was $6741.60 The end stands are extremely horrible quality especially @ $319.00 A PIECE!! They each have little pinholes on them. The tv stand looks like something was splashed on the front left bottom corner & one door on the front very poor piece of furniture for $599.00! The owner said she gave us good deals but everyone that has came to our house our surprised the quality versus the price of the actual furniture! My husband stated he wishes we bought a tv stand like the one my son bought @ Walmart for $200! It actually looks like a better quality of furniture! I can’t complain about the sectional & chair , it’s beautiful very happy with price & quality . As far as the bedroom furniture, the dresser with mirror cost $899, it’s so/so I can live with it. The headboard & frame was $399, it was half the size I thought it would be & its squeaky cheap sounding. I bought this furniture in August, I didn’t give a review on the chest dresser ($599.00) or the nightstand ($299.00) because I’ve still yet to receive them!! I call to get updates the status of delivery & from the very first day it was 2 weeks from delivery date. Ok we can deal, 2 weeks came never heard from anyone. I called them & the answer I got was “ I’m going to have to call them because it was supposed to be here I’ll call them tomorrow & get back with you. This routine of hearing, let me call them & get back with you & then after not hearing back I call them & get this same song & dance.

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