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Bad experience with manager there!

  • Selection: Fair
  • Expertise: Very poor
  • Service: Fair
Loved the feel of the latex beds...very soft yet firm support
The manager, Barb, knew nothing about the latex beds.....was very rude!

Posted by Jeanine M from East Moline, IL on December 6, 2010

There are only 3 manufacturers of latex in the world so I know Lebeda does not make their own latex. Manager was very rude. Go on a night when she's not working and you'll meet her exact opposite; very knowlegeable man, Ray, I think....very kind and helpful... He checked on a price for me but when I called the store the next day, I had to deal with the nasty manager, Barb. She kept telling me that anything her salesperson told me, price quotes, etc., would not be right cuz it didnt come from her!! She seemed to be power hungry and a real controller. I decided to go elsewhere to purchase a bed!!!

    Comments (2)

    I too had a terrible manager at the topeka ks store. the mattress is not what we expected but we are stuck now

    By: Anonymous on September 8, 2012

    They're supposed to let you return the first mattress you buy from them...that's what I was told anyway...We bought the top of the line latex mattress with springs but didnt like how it slept so returned it for the plain "all latex" springs...It's been ok but honestly, not what I expected...If I had it to do again I wish I'd have just went with something else now...for a lot less.

    By: Jeanine M of East Moline, IL on September 8, 2012

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