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Laz Boy Fails!

  • Selection: Good
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Consistency
Product Quality

Posted by Debbie from Grants Pass, OR on November 8, 2017

We bought a Simmons piece of junk mattress from this store with the LaZ Boy label on it. Less than a year later, LaZ Boy no longer carries Simmons (I wonder why) and will not replace the mattress, claiming it is a Simmons problem. Body impressions, and a center ridge are indicators of a poor mattress. Hello, Medford folks - do not shop here. Go to Costco or Amazon; LaZ Boy is a joke in customer service


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