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From the first call I had with Chris (who returned my call and patiently answered my long list of questions after hours on a Saturday!) to a couple of calls with Ian and several periodic check in calls from Shelly to ensure we were sleeping well, iSleep's customer service was top notch every step of the way and truly exceeded my expectations. No other retailer has ever provided the high level of service and attentiveness that we experienced here. They are very responsive and genuinely want to ensure their customers are satisfied and sleeping well.
Comments (1)
Official Response
Jenny,
The entire Larson family is committed to making the very best beds in North America. Their second & third priorities are providing the very best customer service and the most comprehensive 20-year warranty which in your case is still 50% coverage in 2044.
Thank you for your kind words. Enjoy that quality sleep.
Larry