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Didn't get what I ordered

  • Selection: Good
  • Expertise: Good
  • Service: Very poor
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Posted by Jenny from New Weston, OH on April 18, 2019

I do NOT recommend purchasing from here. If you do, check other stores to compare pricing before you buy. Check your delivery thoroughly to make sure you get what you ordered. They delivered a split king adjustable base which was different from what we ordered. Dallas and Tillie said the base we ordered was discontinued by Serta so we got a free upgrade. I contacted Serta and was advised the item is not discontinued. It can be purchased at Ashley's, Bed Bath an Beyond and Menards. Goffena still shows it available to purchase on their website. I feel I am getting the runaround after paying almost $6000.00 cash for our order.


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