Find the Right Bed
Comparison
Discounts
Reviews
Mattress 101
Sorry, the email address or password you entered is incorrect.

Forgot password?

Login successful.

Your screen name will look like: Your N from City, ST

VERIFY YOUR ACCOUNT

We just sent an email to

Open the message and click the link to access your account.

  • Expert Reviews
  • Expert Reviews
  • Customer Reviews
  • Popular Online Brands
  • Popular Store Brands
  • All Brands
  • Write a Review
  • Write Review
Close

Didn't get what I ordered

  • Selection: Good
  • Expertise: Good
  • Service: Very poor
Cons:
Transparency

Posted by Jenny from New Weston, OH on April 18, 2019

I do NOT recommend purchasing from here. If you do, check other stores to compare pricing before you buy. Check your delivery thoroughly to make sure you get what you ordered. They delivered a split king adjustable base which was different from what we ordered. Dallas and Tillie said the base we ordered was discontinued by Serta so we got a free upgrade. I contacted Serta and was advised the item is not discontinued. It can be purchased at Ashley's, Bed Bath an Beyond and Menards. Goffena still shows it available to purchase on their website. I feel I am getting the runaround after paying almost $6000.00 cash for our order.


    Add Comment