Find the Right Bed
Comparison
Discounts
Reviews
Mattress 101
Sorry, the email address or password you entered is incorrect.

Forgot password?

Login successful.

Your screen name will look like: Your N from City, ST

VERIFY YOUR ACCOUNT

We just sent an email to

Open the message and click the link to access your account.

  • Expert Reviews
  • Expert Reviews
  • Customer Reviews
  • Popular Online Brands
  • Popular Store Brands
  • All Brands
  • Write a Review
  • Write Review
Close

If possible we would have given 0 star rating

  • Selection: Good
  • Expertise: Excellent
  • Service: Very poor

Posted by Brigid from Hartland, MI on May 8, 2021

We would give 0 stars if possible. We went to purchase a new mattress, Michael was fantastic. However when we had delivery all set up we waited at home ALL day and finally called to see when it might be delivered only to find out that it wouldn't be delivered that day at all. No one contacted us to tell us this had that happened we would not have had a problem but since we did not hear from anyone about this, we requested our delivery fee back since we would have to wait until the following week to get the mattress delivered when they refused we cancelled the entire order for a full refund. This same thing happened to us twice once a couple years ago and then again today. Clearly this is an ongoing issue that they either don't care about or not a priority to address the issue.


    Add Comment