Posted by Carol D from Toledo, OH on January 23, 2026
No one else was in the store, except the salesman, my daughter and myself. However, the selection was very good. Many types of prices to choose from. I was purchasing a guestroom mattress. I’m happy with the purchase I made. I wish they would not charge extra for set up. I did not want to spend any more money so I did not purchase that set up however, I am lady who lives all by myself and I guess I’ll just have to have them bring the mattress in the house and I will wait for someone who can get it to the bedroom for me. If that charge would’ve been a little bit less, I might’ve spent it, but I really think that they could take it to the bedroom for no extra charge . last year I purchased two twin beds from your store and those beds seem to be fine. And a twin bed was easy to maneuvera a queen size bed is going be a little different story. I don’t really have anyone to help me until my son could come down from where they live, which is about six hours away, so I’ll just wait and have the mattress sitting in the dining room until then. Tim was a fine salesman. We had general conversations and he explained all the warranties and things about the mattress. He was very easy to work with.
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Reviewer: Carol D
Location: Toledo, OH
Joined: Jan 23, 2026
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Comments (1)
Official Response
Thank you for taking the time to share your experience with Tim at our Toledo Denver Mattress! We’re so glad to hear you were happy with your mattress purchase and that Tim provided excellent service and helpful information. We also appreciate your feedback regarding the delivery and setup fee. Delivery and in-home setup are optional services designed to help customers with moving and placing larger items safely and properly, and we understand that the added cost can be a concern. Thank you again for being a returning customer, and we truly appreciate your business!