Goodbed Reviews
Write a Review
I purchased a mattress today to Denver Mattress in North Little Rock, AR. My salesperson, Lisa Ramos, DID NOT warn me that not purchasing a mattress protector or a mattress pad would then negate my 365 Better Sleep Guarantee. She simply pushed me through initialing and signing paperwork. Yes, it's my fault for not recognizing this fact, but she should have had the decency to notify me of what I was NOT going to be provided. I will NEVER purchase another mattress here.
Comments (2)
Official Response
Hello David, Thank you for taking the time to leave your review, and we're very sorry that you're frustrated with your recent purchasing experience. We value our customers and would like to help address this. If you could please visit our Customer Support Center at furniturerow.zendesk and submit a request, someone will be able to reach out to you. Please include that you were contacted via your GoodBed review. We hope to hear from you soon. Sincerely, Jennifer B. Furniture Row Digital Community Coordinator
Jennifer,
Thank you for reaching out. I have already spoken with Lisa Ramos at the store location. I have requested and should be receiving a return/void of this sale. I will have to purchase my mattress elsewhere. Thank you, again.