Posted by Joe from Denver, CO on August 8, 2020
The store had a huge selection of mattresses and felt big and spacious inside. I was expecting larger identification about which mattresses were soft, medium, and firm. I also expected that the staff was going to walk us through some sort of process to help us identify which bed was best for us. Instead, we pretty much just laid on each bed one by one while the staff helped other customers and returned phone calls. We actually had a better sales experience with their competitor, but we ended up buying a mattress here because we liked the mattress better.
ADVERTISEMENT
Reviewer: Joe
Location: Denver, CO
Joined: Aug 8, 2020
In as little as 2 minutes, this quiz will assess your unique personal mattress requirements — including important factors that you might not otherwise consider. Learn more about the GoodBed Quiz.
“The GoodBed Quiz is by far the best starting point for any mattress shopper.” – Katherine P in Chicago, IL
Comments (1)
Official Response
I am sorry for the experience you had with our store. That is not the normal and it will be addressed. Thank you for taking the time to let us know about your experience. I hope you enjoy your new mattress for many years to come.