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Products don't do what salesman said

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Posted by Greg H from Filer, ID on March 27, 2013

We have a Denver mattress king size bed. The heat from the memory foam top has been killing us so we asked salesman for solution. He told us to buy an iso-cool mattress pad. When we looked at the pad we expressed doubt that such a thin pad could do anything. He reassured saying space age material really worked and no one had ever complained. Complete satisfaction. Ten minutes later of sales talk, we were suckers and bought it. That night product did nothing to help cool down mattress. Next day we were told we were out of $115 and out of luck. No returns and no help. Denver Mattress apparently doesn't need to concern itself with customer satisfaction but rather sales. Disappointing.

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