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Check the “extra package” before buying. The pillows are ...

  • Selection: Good
  • Expertise: Good
  • Service: Poor
Cons:
Return Policy

Posted by Linda from Waterville, OH on April 4, 2022

Check the “extra package” before buying. The pillows are way too firm and expensive and I didn’t have a chance to look at them first! AND BEING USED ONCE FOR AND HOUR WITH THE COVERS, they would not exchange them! NOT GOOD!!!

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    Comments (4)

    Official Response
    I am sorry to hear about your experience in the store regarding your pillows. Someone will be reaching out to you to make sure you are satisfied. Sleep tight!
    By Ethan on April 7, 2022

    I spoke with the store manager and he was great! The pillows are being replaced and I am very pleased!
    Thank you very much!!!

    By: Linda of Waterville, OH on April 7, 2022
    Official Response
    We are sorry for the misunderstanding and confusion. We are very happy that things worked out in a way that was pleasing to you. Thank you and have a wonderful weekend.
    By Ethan on April 7, 2022

    Thanks again and I will recommend friends to Denver Mattress!👍

    By: Linda of Waterville, OH on April 7, 2022

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