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Box spring torn in 3 places

  • Selection: Excellent
  • Expertise: Excellent
Pros:
Jacobi was very knowledgeable and professional. Delivery personnel was quick and very courteous.
Delivery Service
Expertise
Professionalism
Cons:
Sheets are wring color. Box spring torn even though it was brand new is package.

Posted by Paula from Dallas, TX on March 3, 2024

The delivery personnel were very nice and professional. However, the box spring is torn in 3 places. The sheets are wrong color and given back to delivery personnel. Please call me to get a replacements.

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    Comments (1)

    Official Response
    Thank you for visiting our Amarillo Denver Mattress and leaving a review about your experience. I'm sorry your product was damaged when you received it and we will be happy to make it right. I will reach out to the store and ask them to contact you to arrange a replacement. Feel free to contact the store at (806) 353-1135, as well.
    By Mike on March 4, 2024

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