NOT what was wanted

  • Selection: Fair
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Product Consistency
Transparency

Posted by Sally B from Liverpool, NY on February 6, 2011

My daughter bought a mattress there. Wanted a wood 'platform' to put it on. She described it and Why, sure, they said, they have platforms! They'll send one out with the mattress... They delivered ($65) the mattress and a BOX SPRING, unwrapped it, wouldn't take it back. Called store, and "Jackie" said they didn't HAVE full size platforms for a full size mattress. It would be $35 for them to come back for the box spring and basically we were stuck with the unwanted box spring, we should put the whole thing on a bed frame, and should just learn to live with it.


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