Posted by Rick S from Westport, CT on September 7, 2010
Bob's will not refund your money for what they deem as a defective mattress.
Bob's continue to sell these defective mattresses and they are willign to replace it but even the defective mattress replacement needs replacement.
Even the sales and service reps say not to buy a mattress from Bob's - what does that tell you.
Reviewer: Rick S
Location: Westport, CT
Joined: Sep 7, 2010