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Poor customer service

  • Selection: Very poor
  • Service: Very poor
Cons:
Customer service
Customer Service
Professionalism

Posted by Emmy from Beverly Hills, CA on February 28, 2020

Customer service is absolutely terrible. When they deliver damaged product and you as a customer are upset the owner does not know how to handle this and becomes a belligerent bully.



    Comments (5)

    Your profile says Beverly Hills? Didn't know Best Sleep had a location there ROFL. Spam comment.

    By: Anonymous on July 13, 2020

    100% accurate by the consumer. Horrific company

    By: Anonymous on December 10, 2020

    Yes fully agree; horrible customer service. Making up lies to fit their narrative.

    By: Anonymous on May 9, 2022

    Yup totally dishonest company with horrible customer service

    By: Rona of Winnipeg, MB on May 10, 2022

    How do we have anything to do with a person in California? Sorry we don’t.

    By: Anonymous on May 21, 2023

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