WORST COMPANY I'VE EVER DEALT WITH!

  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Return Policy

Posted by Cherie B from Los Angeles, CA on December 29, 2012

First of all the salesman at the Tarzana store is a slick, fast-talking liar. As I said above, he told me I could return the mattress, but that was a big fat lie. Also, he never said the order was a "special order" and there were no signs indicating that it was. But on the receipt, in small print, it says "special order; may not be returned." When I tried to deal with the salesman AND the owner, I was stonewalled. They had no intention of helping me with this situatio. They got their money and that was the end of it. There's nothing good I can think to say about this company and my experience with them.

  • Purchased in Oct 2012

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