Terrible Service!

  • Selection: Poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Issue Resolution
Product Quality
Professionalism

Posted by Sal P from Las Cruces, NM on May 17, 2010

My wife and I purchased a sofa, loveseat, reclining chair, desk and chair and a set of king size foster & stearns mattresses. Total we spent over $5,000. The mattresses are a piece of crap, they immediately started to sag and developed bumps in the middle, and for $2,500, I would thing the mattresses would be much better. We had a problem with the chair to the desk. The store owner (Wanda Bauman) was nothing short of sarcastic and condescending, and not interested in servicing the customer and constantly referred to their "contract terms." We're basically screwed and we will never ever purchase trash again from an Ashley dealer.


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