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  • Selection: Very poor
  • Expertise: Fair
  • Service: Very poor
50% markup!!!!
Return Policy

Posted by Kelly from Las Cruces, NM on March 8, 2019

I just moved here from Florida and I needed to buy all new furniture. I moved into a completely empty home where it’s ceramic tile and cold. I take care of my 83 year old father too. So..I admit I was in a hurry when I purchased a sofa and loveseat here. I thought buying at a retailer may cost me a little more, but I found out that I actually paid almost $1,500 more!!! When I attempted to cancel MUCH before the furniture arrived, I found out that not only is this store NOT even an Ashley Home Store, they just hijack the name, but they don’t honor anything whatsoever that Ashley adheres to because they’re privately owned. I was told that I’d have to pay $700 to cancel this order!!!!!!!!!!!!!!! I am a widow and I’m doing ALL this on my own. Now I have to either take the $1,500 hit for couches that aren’t all that impressive and not even 100% leather, OR I have to just GIVE them $700!!!!!!!!!! Nice!!! Clearly I am rich and I have $700 to throw away. They’re utterly unapologetic about it too. Great first experience making a big purchase in Las Cruces!!!! Welcome.

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