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Metro Mattress

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  • TEMPUR-Pedic
    TEMPUR-Pedic
    Starting at (MSRP)
    $2,199
    Queen Size
  • Sealy
    Sealy
    Starting at (MSRP)
    $499
    Queen Size
  • Spring Air
    Spring Air
    Starting at (MSRP)
    $219
    Queen Size
  • TEMPUR-Breeze
    TEMPUR-Breeze
    Starting at (MSRP)
    $4,599
    Queen Size
  • Spring Air Back Supporter
    Spring Air Back Supporter
    Starting at (MSRP)
    $729
    Queen Size
  • TEMPUR-LuxeAdapt
    TEMPUR-LuxeAdapt
    Starting at (MSRP)
    $4,299
    Queen Size
  • TEMPUR-Adapt
    TEMPUR-Adapt
    Starting at (MSRP)
    $2,199
    Queen Size
  • TEMPUR-ProAdapt
    TEMPUR-ProAdapt
    Starting at (MSRP)
    $3,399
    Queen Size
  • Chattam & Wells
    Chattam & Wells
    Starting at (MSRP)
    $2,099
    Queen Size
  • TEMPUR-ProAdapt Hybrid
    TEMPUR-ProAdapt Hybrid
    Starting at (MSRP)
    $3,399
    Queen Size
No rating

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Reviews Metro Mattress

Metro Mattress is recommended by 66% of mattress shoppers on GoodBed (based on 38 ratings + 19 reviews).

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Review Summary Metro Mattress

Want to read what Metro Mattress customers are saying in their own words?

See all 19 Metro Mattress reviews

Most Recent Reviews Metro Mattress

  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
None

by Aaron from Utica, NY on Jun 2, 2025


  • Selection: Good
  • Expertise: Fair
  • Service: Poor
Pros:
None
Cons:
None

by Kathy from Liverpool, NY on Nov 9, 2024


  • Selection: Very poor
  • Expertise: Very poor
  • Service: Very poor
Pros:
None
Cons:
Communication
Return Policy
Transparency

by Dianne from Port Allegany, PA on Oct 15, 2023


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Price
Cons:
None

by Christina from Holland Patent, NY on May 1, 2023


  • Selection: Good
  • Expertise: Good
  • Service: Poor
Pros:
None
Cons:
Transparency

by J from Geneseo, NY on Feb 3, 2023


  • Selection: Excellent
  • Expertise: Excellent
Pros:
Customer Service
Expertise
Cons:
None

by Pat from Rome, NY on Oct 21, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Sharon from Newfane, NY on Mar 26, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Product Quality
Professionalism
Cons:
None

by Meriane from Fayetteville, NY on Dec 27, 2021


  • Selection: Fair
  • Expertise: Fair
  • Service: Very poor
Pros:
None
Cons:
Customer Service
Warranty Claims

by Sharon from Baldwinsville, NY on Jun 10, 2021


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Cons:
None

by Dee from Rome, NY on May 31, 2021

See all Metro Mattress reviews →

About this Retailer Metro Mattress

Status:
Closed
Stores Located In:
New York

Contact

Phone:
(315) 218-1200

Store Policies

Delivery Policy:
  • Policy: Delivery available - Free with qualifying mattress purchase of $599 or more
  • Set-up: Set-up provided free with delivery
  • Removal: Removal of old mattress provided with delivery - Extra fee applies (+$20)
Return Policy:
  • Policy: Comfort Guarantee -- Mattresses can be exchanged for up to 15 days
  • Notes: 30-Day Comfort Exchange Program If you are not satisfied with your new mattress and foundation within 15 days after delivery/pickup, you are eligible for a one-time exchange of the mattress and foundation to a mattress and foundation of equal or greater value. You must notify Metro Mattress within 15 days of original delivery/pick-up, and make yourself available for pickup within 30 days of delivery. Please see full Terms & Conditions: http://www.metromattress.com/terms-and-conditions/
Lowest price guarantee
  • Policy: Store will beat any comparable advertised price for the same mattress. Original price will be reduced to 10% below the comparable price.
  • Notes: Does not apply to Internet, exchanges, floor samples, warranties, discontinued models & one-of-a-kinds. We can only match factory authorized pricing on Tempur-Pedic, Simmons Black, Serta iComfort and ComforPedic.
Financing & Payments:
  • Policy: Financing available

Company

Store Name:
Metro Mattress
Headquarters:
Syracuse, NY
Tagline:
Putting the customer's needs first.

Additional Information Metro Mattress

Editor's Note(s):

  • In October 2025, Metro Mattress filed a motion to liquidate its remaining stores.

Corrections

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