Find the Right Bed
Comparison
Discounts
Reviews
Mattress 101
Sorry, the email address or password you entered is incorrect.

Forgot password?

Login successful.

Your screen name will look like: Your N from City, ST

VERIFY YOUR ACCOUNT

We just sent an email to

Open the message and click the link to access your account.

  • Expert Reviews
  • Expert Reviews
  • Customer Reviews
  • Popular Online Brands
  • Popular Store Brands
  • All Brands
  • Write a Review
  • Write Review
Close

iSleep

What Shoppers Are Saying iSleep

You are currently viewing the iSleep reviews page.
Be sure to visit the iSleep profile for info about the products they carry, store location details, current promotions, photos, videos, Q&A and more!

Top Praise & Complaints iSleep

Praise

People who are happy with iSleep frequently praise Customer Service.

  • Service
    100%

    Customer Service
    Professionalism

Complaints

Most helpful positive review

Unmatched Customer Service!

From the first call I had with Chris (who returned my call and patiently answered my long list of questions after hours on a Saturday!) to a couple of calls with Ian and several periodic check in calls from Shelly to ensure we were sleeping well, iSleep'… Read more

Jenny from Keller, TX


Do you have something to say about iSleep? Write a Review!

Ratings Breakdown iSleep Reviews

Summary % Praising % Complaining
Service

100%
Customer Service, Professionalism
0%
Selection

25%
0%
Expertise

33%
0%
Other Features

8%
0%

Reviews iSleep

Do you have a iSleep mattress? Write a Review!

iSleep Reviews
Ratings
Ratings

(based on 13 ratings + 10 reviews)

  • 5 stars
    (12)
Recommendations
Recommendations 13 of 13 ratings would recommend iSleep to a friend

  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Cons:
None

by Jenny from Keller, TX on Oct 23, 2024

Official Response
Jenny,
The entire Larson family is committed to making the very best beds in North America. Their second & third priorities are providing the very best customer service and the most comprehensive 20-year warranty which in your case is still 50% coverage in 2044.
Thank you for your kind words. Enjoy that quality sleep.
Larry


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Issue Resolution
Manufacturer Service
Cons:
None

by Daniel from Peekskill, NY on Mar 7, 2024


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Professionalism
Cons:
None

by Bill from North Fort Myers, FL on Nov 15, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Responsiveness
Cons:
None

by Sarah M from Lincoln, NE on Sep 16, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Shopping Efficiency
Cons:
None

by Margaret from Tallulah, LA on Sep 2, 2022


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Communication
Professionalism
Cons:
None

by Karen from Loveland, CO on Aug 16, 2022

Official Response
Karen,
Thank you for the kind words on iSleep's customer service whish is the highest rated in the US.
The good news is you will be able to enjoy that same responsiveness for the next 20 plus years which the average longevity of an iSleep adjustable bed.
Larry


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Product Information
Cons:
None

by Jennifer from Columbus, NE on Aug 10, 2022

Official Response
Jennifer,
Thank you for your additional comments.
Lynn is the best. After 40 years & millions of beds Lynn is one of the top authorities in the world on sleep and mattresses. He is very modest, but in fact has over 30 patents relative to mattresses & bedding.
Larry


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Product Quality
Cons:
None

by Lynn from Naugatuck, CT on Jun 26, 2021

Official Response
Lynn,
I have been with iSleep since 2014, in Lincoln the the first 3 years & the last 4 years running the Eastern half of the US for sales & service.
Look forward to being a backup to the Larson's for any of your needs.


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Product Quality
Cons:
None

by Chris from Los Angeles, CA on Jun 24, 2021

Official Response
Chris,
Thanks for the suggestion & thoughts on pillows. I just got a Purelux gel memory foam from Costco for $!8.95, two pack Queen which is doing a good job for me at the moment. If it doesn't work out I will try your idea.
Larry


  • Selection: Excellent
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Professionalism
Cons:
None

by Mary from David City, NE on Jun 10, 2019


  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Delivery Service
Shopping Efficiency
Cons:
None

by Linda from Aurora, CO on May 21, 2019


  • Selection: Good
  • Expertise: Excellent
  • Service: Excellent
Pros:
Customer Service
Expertise
Product Selection
Cons:
None

by Sara from Lincoln, NE on Mar 23, 2019