Serta iSeries

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Price Range (queen-size mattress)

Most models from this brand are priced:

  • $1k or less
  • $2k or less
  • $3k or less
  • $4k or less
  • $4k or more

Brand Rating What's this?

7.1

( 168 ratings + 26 reviews )

Intelligent Comfort. Individual Support.

Interested in the benefits of gel memory foam but looking for the support of a traditional innerspring? Serta’s new iSeries technology combines our revolutionary Cool Action™ gel memory foam with our Duet™ Coil Individually Wrapped Coil-in-Coil support system. This exclusive combination results in cooling, pressure-relieving comfort plus exceptional individualized support for each sleeper -- a true breakthrough in innerspring mattress technology.

Find the Serta® iSeries™ Mattress Made for You

Whether you prefer a very firm or luxuriously plush mattress, there is an iSeries mattress model built to meet your comfort needs. Visit your local Serta iSeries retailer today to find the one that’s just right for you. Plus, every Serta iSeries mattress is compatible with our Motion Perfect® Adjustable Foundation, for a totally customizable sleep experience.

Serta’s new iSeries technology is now available in Trump Home™ and Perfect Day® by Serta mattresses. Availability varies by retailer, so check with your local Serta retailer for details

Bottom Line What's this brand like?

Most Common Praise
What do owners of this brand love most?

Edge Support

Nice, firm edge.

Motion Isolation

Can't feel shaking or disturbance when my partner moves.

Natural Materials

Made with natural and/or organic materials.

Most Common Complaints
What makes an owner of this brand unhappy?

Surface Integrity

Develops body impressions. Sleeping surface gets lumpy or uneven over time.

Overall Value

Not worth the money. A rip-off.

Models Serta iSeries

  • 7.5/10
    (30 models)
  • 7.2/10
    (16 models)
  • No Rating
    (1 model)
  • No Rating

Popular Models

Expand all model details  

See all Serta iSeries mattress models →

Reviews Serta iSeries

The Serta iSeries line is recommended by 46% of owners on GoodBed (based on 168 ratings + 26 reviews).

Do you have a Serta iSeries mattress? Write a Review!

Recent Praise Serta iSeries

  • Comfort: Slightly too hard
  • Support: Excellent
  • Durability: Slightly better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Edge Support
Motion Isolation
Natural Materials
Pressure Relief
Overall Support
Surface Integrity

Overall Comfort
Edge Support
Motion Isolation

Cons:

None

None

Got this to replace a king coil plush that was too soft. Got this and I'm not disappointed with the quality at all. It's a bit firm but really supports well and evenly. Would recommend this mattress.


  • Comfort: Just right
  • Support: Good
  • Durability: Slightly worse
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Appearance
Overall Comfort
Delivery Cost
Edge Support
Natural Materials
Price
Professionalism
Shopping Efficiency

Appearance
Overall Comfort
Delivery Cost

Cons:

Conforming
Overall Durability
Long-Term Comfort
Long-Term Support
Motion Isolation
Overall Support
Surface Integrity
Overall Value
Warranty Terms

Conforming
Overall Durability
Long-Term Comfort

The bed is soft, but over a couple of months I can really feel the indents where I sleep. Moving over a couple of inches makes for a very unpleasant sleep. I wouldn't buy another goal mates again. I would go with a coil mattress with a pillow soft top.

Official Response

By Customer Care from Serta on October 6, 2014

Hi William - thanks for your review. Our pillow top mattresses are built with an additional upholstery layer at the surface for enhanced cushioning. These are typically our softest mattress models, and while many have told us that they love this type of plush comfort, others will need something firmer. We suggest contacting your store of purchase to discuss your comfort exchange options if you are still under the trial period.


  • Comfort: Slightly too hard
  • Support: Good
  • Pressure relief: Often
  • Temperature: Don't know
Pros:

Allergen Resistance
Assembly
Delivery Service
Delivery Speed
Overall Durability
Edge Support
Natural Materials
Overall Value

Allergen Resistance
Assembly
Delivery Service

Cons:

Overall Comfort
Customer Service
Pressure Relief
Retailer Service
Overall Support
Surface Integrity

Overall Comfort
Customer Service
Pressure Relief

I went back to the store to talk to the salesman about switching out the bed (in a wheelchair) and was made to feel like I was bothering the salesman and told it would go against his record and made to feel bad.I am a 72 year old woman with spinal stenosis on a limited income. I was told there was this wonderful guarantee , at the time of purchase, where if it wasn't comfortable, I could switch it out for another mattress. The salesman made me feel terrible. I came home, and put a memory foam topper on my new mattress and until today, that is the only way I can sleep on it. The support was not good for my back due to my back problem. I explained that to the salesperson when I purchased the mattress. I will never buy anything at that store again.

Official Response

By Customer Care from Serta on October 6, 2014

Hi Caroline - thanks for sharing this with us. We are sorry to hear that the mattress model you selected wasn't the right comfort match for you. We aren't sure which model you have in order to recommend a different type of comfort that may work better for you. We suggest contacting your store of purchase to speak with a manager to help you with a comfort exchange if you are still within your trial period. You can also reach us for assistance at 1-888-557-3782.


  • Comfort: Slightly too soft
  • Support: Poor
  • Durability: Same
  • Pressure relief: Often
  • Temperature: Too hot
Pros:

Overall Durability
Edge Support
Smell
Surface Integrity

Overall Durability
Edge Support
Smell

Cons:

Overall Comfort
Long-Term Support
Maneuverability
Motion Isolation
Natural Materials
Repositioning
Overall Support

Overall Comfort
Long-Term Support
Maneuverability

The mattress is much softer and gushy. It also is too hot. Tried using a mattress cover but even after removing it the mattress gets too hot.


  • Comfort: Just right
  • Support: Good
  • Durability: Same
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Overall Durability
Long-Term Comfort
Overall Support

Overall Comfort
Overall Durability
Long-Term Comfort

Cons:

Motion Isolation
Surface Integrity
Overall Value

Motion Isolation
Surface Integrity
Overall Value

I would like to try sleep number or something that changes for my own desired sleep. I feel like I sleep ok but nothing different from my $100 mattress to this one that costed over $1000


  • Comfort: Just right
  • Support: Good
  • Durability: Much better
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Initial Support
Overall Support

Overall Comfort
Initial Support
Overall Support

Cons:

None

None

We bought a tempurpedic first. . And it was defective...The customer service was horrible to say the least. ..I decided to check into other brands and came across the Aim super pillow top..It has a two in one mattress. A cooling foam gel pillow top with dual coils for support. .. It is comfortable from the first time you lay on it... Every time...I am so glad Serta came up with thishybird.. and I am truly happy we own this one. ... Thanks Serta for a fabulous mattress. .I sleep well now.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Too hot
Pros:

Initial Support
Soft Comfort
Warranty Terms

Initial Support
Soft Comfort
Warranty Terms

Cons:

Product Information

Product Information

My husband and I just bought the iSeries Vantage Plush and had it delivered yesterday. The first night of sleeping in it was GREAT! Both of us slept really well, and neither of us disturbed the other when we got up, which is a very welcome change from our last bed. Both of us are avid researchers before purchasing about anything, and it as hard for us to settle on this model because there is so little out there for reviews and information about how others viewed the bed. For the price, we are pleased, but are nervous about the seemingly common complaints about dents forming early in the bed. We love the product so far, but the complaints concern us. Hopefully it continues to be a great bed, and we don't have to worry about the issue coming up that have been mentioned by some other customers!


  • Comfort: Just right
  • Support: Excellent
  • Durability: Much better
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Conforming
Pressure Relief

Overall Comfort
Conforming
Pressure Relief

Cons:

None

None

I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am lying down in my bed I usually have so many pains so I have to take meds to make them stop. Just lying on this bed in the showroom, my legs and back didn't hurt or twitch. Now I sleep like never before with no meds or twitching of the legs and back. If you are looking for natural pain relief, look no further than the Serta Ceremony mattress... The iSeries perfect-day- ceremony-super-pillow-top will fulfill your needs and I can atest to the wonderful comfort that this mattress has brought to my life. True relief... I have tried other mattresses but have always came back to my Serta Ceremony Super Pillow-top. Thanks Serta...


  • Comfort: Slightly too hard
  • Support: Excellent
  • Durability: Same
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Support
Temperature Control

Overall Support
Temperature Control

Cons:

None

None

I initially bought this with the 9 inch box spring but it was way too high, so I worked with Serta and Sams Club to change it to a 5 inch boxspring. Both reps were helpful and I was abl to accomplish the exchange in about ten days at no charge. The mattress is firm but not hard. I like the gel foam which gives substantial support and is not too mushy. The bed is about a 3.5 on a scale of 1-10(soft). I live in Florida and haven't found that the gel foam produces any heat at all. Serta gives a 120 day warranty for this hybrid model , so you can change it if you don't like it.


  • Comfort: Just right
  • Support: Excellent
  • Durability: Don't know
  • Pressure relief: Never
  • Temperature: Just right
Pros:

Overall Comfort
Dual Comfort
Firm Comfort

Overall Comfort
Dual Comfort
Firm Comfort

Cons:

None

None

I hope I don't eat my words but that was the best night of sleep I have had in quite some time. My wife and I have been married for 20 years - our old mattress was 16 years old and a high-end expensive one when we bought it.

We both slept all the way through the night, never even getting up for a drink of water or anything. We tried to remember when that has EVER happened and we couldn't think of another time. My wife said "Did I snore?" I said "How would I know!!!?!??!"

can't wait to go to bed again!

See all Serta iSeries mattress reviews →

Recent Complaints Serta iSeries

  • Comfort: Just right
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Occasionally
  • Temperature: Just right
Pros:

Overall Comfort
Edge Support
Motion Isolation
Natural Materials

Overall Comfort
Edge Support
Motion Isolation

Cons:

Overall Durability
Long-Term Comfort
Long-Term Support
Product Quality
Overall Support
Surface Integrity
Overall Value

Overall Durability
Long-Term Comfort
Long-Term Support

  • Purchased more than a year ago

This mattress was great for about 6 months. After that, it started to go downhill. I have had the mattress for 3 years, and it has body indentions. The thing is getting more and more miserable. I will have to buy a new mattress soon. A mattress that sells for over a grand should last much longer than this!


  • Comfort: Way too hard
  • Support: Poor
  • Durability: Same
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Edge Support
Motion Isolation
Surface Integrity

Edge Support
Motion Isolation
Surface Integrity

Cons:

Overall Comfort
Firm Comfort
Pressure Relief
Overall Support

Overall Comfort
Firm Comfort
Pressure Relief

Very disappointed. Was told it was a plush mattress but feels firm. Having hip, back & shoulder discomfort. Would not recommend this mattress.

Official Response

By Customer Care from Serta on February 6, 2015

Hi Dianne - thanks for choosing Serta and we hope that we can assist you in resolving this issue so you are sleeping comfortably. The type of discomfort you are experiencing can happen if you have selected a mattress that's not the right "comfort match" for your body's unique comfort needs. We suggest reaching out to your store of purchase to discuss your exchange options to see if you can switch to a different level of comfort.


  • Comfort: Way too hard
  • Support: Poor
  • Durability: Don't know
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Conforming
Edge Support
Motion Isolation
Temperature Control

Conforming
Edge Support
Motion Isolation

Cons:

Overall Comfort
Pressure Relief
Overall Support
Surface Integrity
Overall Value

Overall Comfort
Pressure Relief
Overall Support

Puts pressure on hips and shoulder.i wake up sore and lower back also sore.i hate it.


  • Comfort: Slightly too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Too hot
Pros:

Appearance
Delivery Service
Motion Isolation
Natural Materials

Appearance
Delivery Service
Motion Isolation

Cons:

Overall Comfort
Overall Durability
Issue Resolution
Long-Term Comfort
Long-Term Support
Professionalism
Return Policy
Soft Comfort
Overall Support
Surface Integrity
Temperature Control
Overall Value
Warranty Claims

Overall Comfort
Overall Durability
Issue Resolution

The spots where my wife and I sleep have sagged and after a few hours each night your sunk too far to move. As a result the center has a hump. We have tried to have it replaced but the retailer is telling us it's not "bad enough" for warranty replacement.....I think if we are complaining it's no good that means it's "bad enough". Each morning we complain how much longer do we have to wait for a replacement. The warranty is 10 years and the comfort was gone after 6 months.....listen to your customers Gardner White and Serta.


  • Comfort: Way too hard
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Don't know
Pros:

Edge Support
Motion Isolation

Edge Support
Motion Isolation

Cons:

Center Support
Overall Comfort
Overall Durability
Flip-Ability
Long-Term Comfort
Long-Term Support
Overall Support
Surface Integrity
Overall Value
Warranty Claims

Center Support
Overall Comfort
Overall Durability

We don't like this mattress at all anymore. It feels different than when we tried it in the store, and over the year we have had it, I now wake with a sore back and sore hips, while my husbands side maintains his contour and has started to form a pit in the shape of his body. I will be revisiting the warranty on this mattress in hopes of taking it back.


  • Comfort: Way too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Appearance
Financing
Motion Isolation
Natural Materials
Price

Appearance
Financing
Motion Isolation

Cons:

Overall Comfort
Customer Service
Delivery Service
Overall Durability
Edge Support
Long-Term Comfort
Long-Term Support
Return Policy
Overall Support
Surface Integrity

Overall Comfort
Customer Service
Delivery Service

We returned an I Comfort mattress as it was too soft. Gardner White's mattress warranty allowed us to return the mattress for another at no extra charge. We explained to the salesman hat we needed a firm mattress. The salesman appeared upset the we returning the I Comfort mattress. We explained to the salesman that we wanted a fir to hard mattress. The salesman claimed the I Series mattress was one of a few firm to hard mattress in the department. My husband and I tested out the mattress in the store and felt we still wanted a more firm to hard mattress. We were not shown any other mattress for a firm to hard fill. Today, our mattress has soft spots and permanent dips as soon as laid upon. I am more disappointed that Gardner White did not do a follow up call after a few months to rate my satisfaction. In less than a year I paid off my $5000.00 finance bill for our adjustable frames and mattresses:( We like the adjustable, but unfortunately will be mattress shopping soon.


  • Comfort: Slightly too hard
  • Support: Don't know
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Overall Comfort
Edge Support
Product Quality

Overall Comfort
Edge Support
Product Quality

Cons:

Firm Support
Issue Resolution
Long-Term Comfort
Pressure Relief
Price
Retailer Service
Return Policy
Overall Value
Warranty Claims
Warranty Terms

Firm Support
Issue Resolution
Long-Term Comfort

Initial iComfort was perfect in the store, too hard when new one delivered. Second bed was just right in the store, too soft after 2 weeks of use. Had to go thru MAJOR corporate grief to get an exchange allowed for the 3rd mattress, and add more money to the deal. Being totally leery of the foam style mattresses, due to their unpredictable break-in changes, we went to a standard coil spring model, which defeated the whole pupose of buying a mattress for medical issues in the first place. Pillows were not the ones we picked out, had to settle for a different model. Felt that after spending $4500 when we started with a $1000 bed and a free small LCD TV that we should have been eligible to exchange that for a larger TV. All in all, it was the worst retail experience of my life.


  • Comfort: Way too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Just right
Pros:

None

None

Cons:

Conforming
Surface Integrity

Conforming
Surface Integrity

This mattress is so hard to turn over in or get out of. The memory foam is sunk in right where we sleep, you have to sit up and then turn over, because you are in a hole.


  • Comfort: Way too soft
  • Support: Poor
  • Durability: Much worse
  • Pressure relief: Often
  • Temperature: Just right
Pros:

Temperature Control

Temperature Control

Cons:

Center Support
Flip-Ability
Product Quality

Center Support
Flip-Ability
Product Quality

I was expecting some resiliency in the springs with some comfort from the top padding but the springs are weak in the middle and the bed is already developing a "rut" in the middle. Very disappointed in this mattress and we'll be looking for a new one.


  • Comfort: Slightly too hard
  • Support: Poor
  • Durability: Slightly worse
  • Pressure relief: Often
  • Temperature: Just right
Pros:

None

None

Cons:

Pressure Relief

Pressure Relief

Felt ok the first week. Hips started to hurt the second week Back and shoulder hurt the third week. After four weeks it started to eat. Not comfortable.

See all Serta iSeries mattress reviews →

Q&A Serta iSeries

See questions from other mattress shoppers

Answered by Serta (9)


Related Questions (24)

Features Serta iSeries

Overview:

Mattress Components:
Special Characteristics:
Made for these conditions:
Addresses these concerns:

Details:

Support Core:
Varied (Foam, Innerspring)
Overall Build:
  • General Features: ,
Other Features:
  • No-Flip
  • Mattress Thickness: 5.50" to 16.50"

Available Options:

Surface Types:
Box Top, Euro Top, Pillow Top, Tight Top, Unquilted
Comfort Levels:
Extra Firm, Extra Plush, Firm, Plush, Plush Firm

Note: The product line specifications above were derived from the active Serta iSeries models listed on GoodBed. As a result, these details may not be comprehensive and may not apply to all Serta iSeries models. If you are seeking specifications for a particular Serta iSeries mattress, please search for that mattress by name on GoodBed, or check with your local Serta iSeries dealer.

About this Line Serta iSeries

Status:
Active
manufacturer:
Serta

Details

Support Core:
Innerspring
Price Range:
High-End ($1,500-$2,500)
Tagline:
Intelligent Comfort. Individual Support.
Year Released:
2012
Web:
Serta iSeries website

Additional Information Serta iSeries

Description:

The iSeries product line is a collection of mattresses released in 2012 that is manufactured by Serta.

Corrections:

Have an update or correction to our information about Serta iSeries? If so, please take a moment to suggest an edit.

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