Spring Air
Mattress Ratings & Reviews

Spring Air logo
80/100
Very Good
Back Support
70
Pressure Relief
68
Sleep Quality
76
Stays "Cool"
76
Value
57
Warranty Service
52
Average Lifespan
13.6 Years

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Back Support
70
Pressure Relief
68
Sleep Quality
76
Stays "Cool"
76
Value
57
Warranty Service
52
Average Lifespan
13.6 Years

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5,166 total ratings, 139 with reviews
Male
ShaunBarnegat, NJ
Review left on Nov 20, 2021

It split in half in the soft areas

Do not purchase this mattress. Warranty is horrible and the bed foam ripped between the coils
This review is for Chattam & Wells
Owned for: 2 years
Condition: Completely worn

35 - 44 years old

Male

Stomach Sleeper

150-200 lbs

Prefers Harder Feel

Official Response
We are sorry to hear that you have experienced an issue with your mattress. All of our mattresses come with a 10 year warranty. We do not show a claim has been filed through our office for you. Please call one of our customer service specialists at 877-312-9959. They will be happy to assist you with the warranty process. - Thank you
0
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Female
ErinManchester, NH
Review left on Jan 15, 2021

Garbage after a year an a half

We are sick of mattresses that develop sink holes. We were sold this mattress because of its double coils and told it was "probably going to be the last mattress we ever buy." The mattress started forming a sink hole in 3 months. We rotated the mattress immediately and again 3 months later another sink hole. We have even used this mattress side ways to get better support. My husband tries to sleep in the middle because its the only supported section and it pushes me to the edge. This bed has no side support at all leaving me feeling like I'm going to fall off. My side now has the biggest sink hole and now I constantly have shoulder and neck pain.
This review is for Spring Air
Owned for: 2 years
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Back Pain, Hip Pain, Neck Pain

0
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Female
Mad4rowPoughkeepsie, NY
Review left on Jan 5, 2021

Worst Mattress Ever!

Even though we followed manufacturers recommendations and rotated the mattress each week for about 3 months, it still caused major joint pain and eventually hurt my back to the point I'm still recovering even though we swapped out the mattress already. Was looking forward to sleeping on this mattress as it was sold as a top rated mattress and would be like sleeping on a cloud. It wasn't at all. I do not recommend purchasing this mattress or any of the models sold by this company.
This review is for Chattam & Wells Hamilton Firm
Owned for: 2 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain, Restless Leg, Sleeping Hot

Official Response
the Hamilton was never sold at Mattress Firm?
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Male
DickRedding, CA
Review left on Nov 9, 2020

Too firm for me

I bought this in April of 2019. I've found that this mattress is too firm for me. I'm a side sleeper and I end up with both hip and shoulder pain by the morning. It is a very heavy bed and difficult to lift up to change the sheets.
This review is for Chattam & Wells Josephine Luxury Firm Euro Top

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
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Female
Unsatisfied cSaint John, IN
Review left on Oct 25, 2020

For the price, not satisfied at all. Should stand behind

For the price, I feel company should stand behind product. The only way warranty holds up is if sagging is within an unreasonable measurement.
This review is for Chattam & Wells Olivia Luxury Firm
Owned for: 2 years
Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
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Female
LunaChula Vista, CA
Review left on Aug 24, 2020

Not worth the money

The indents of the mattress have a hard center so if your knee, elbow, or shoulder lands on then they are very uncomfortable. We have had the mattress for almost 4 years still rotate every month and is to firm nothing like the model we tried. We tried to return mattress but we're convinced to wear it in longer then it was to late. And the 19 inch thickness makes it very difficult to find sheets so we have to use elastic clamps to hold them. We also have this mattress on an adjustable base and it's so thick and stiff it doesn't contour with the base or your body like a wood board. Worst buy ever.
This review is for Chattam & Wells Josephine Luxury Firm Euro Top
Owned for: 3 years
Condition: Slightly worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Restless Leg

0
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Male
RalphWest Terre Haute, IN
Review left on Aug 19, 2020

Hard, supposed to be pillow top but not even close

Followed manufacturers recommendations for break in. Rotated as stated, not easy with heavy king size. Kept six months to give fair review and it is terrible. Now in the market for a new replacement. Pretty disappointing for $2500.00
This review is for Chattam & Wells
Owned for: 3-6 months
Condition: Like new

Over 65 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Back Pain, Hip Pain, Sleeping Hot

0
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Female
CarrieColorado Springs, CO
Review left on Jul 8, 2020

Mile high dreaminess in Colorado

Not sure what mattress the other reviewers are sleeping on, but my husband and I are in love with our C&W. We purchased it as a gift to ourselves when we purchased our first house. I've been 99% pain free (I have degenerative spine issues) and my husband no longer has hip discomfort when he wakes in the morning. We appreciate the fact that it was made in the US and uses quality materials. When we were traveling, my parents slept on it and loved it as much as their Stearns & Foster (they plan on purchasing a C&W for their guest room). It *does* take about 2-4 weeks to break in (as explained by the saleswoman where we purchased it) and you do need to rotate as directed for the first 1-3 months. It's a little bit of a pain, but totally worth it. I can only guess others haven't given it enough time to break it in. My only other minor issue with it is that it could sleep a little cooler. My sleep is too important not to get a great mattress and we're glad we splurged on this one.
This review is for Chattam & Wells Olivia Luxury Firm
Owned for: 6-12 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Neck Pain, Scoliosis, Sleep Apnea, Sleeping Hot, Spondylolisthesis

0
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Male
ToddWhittier, CA
Review left on May 19, 2020

Not firm or supportive

This mattress was a complete waste of money. It began sagging almost immediately regardless of how often we turned the mattress, it’s also one sided so flipping was not an option. Unfortunately we purchased it online, based on obviously fake reviews, and the window for a return was only 6 mo’s WITH a restocking fee. Both my wife and I are now having to visit the chiropractor bi-weekly because of this “bed”.
This review is for Spring Air Back Supporter Sadie Plush
Owned for: 4 years
Condition: Very worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Back Pain

0
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Male
MatthewKamas, UT
Review left on Apr 4, 2020

Lower back pain

Having spent a significant amount of money on this mattress, we are extremely disappointed with the level of comfort that it has provided. The mattress was fine for the first two months, but has deteriorated ever since, and adjustments such as a topper, pillow placement and sleeping positions have done nothing to remedy the issue. Further, the "pins" on the top of the bed poke up and are very uncomfortable. Mattress Firm are not willing at this point to help with a refund of this shoddy product and Spring Air, the owners of Chattam & Wells have not responded to any correspondence. We are now stuck with a $4,000 mattress that causes daily back pain. We can not recommend this mattress.
This review is for Chattam & Wells Daniella Luxury Plush Euro Top
Condition: Like new

25 - 34 years old

Male

Back Sleeper

150-200 lbs

Prefers Medium Feel

0
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Spring Air Mattress Reviews - Page 3 | GoodBed