Spring Air
Mattress Ratings & Reviews

81/100

Very Good

Based on 5,197 real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.6 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

13.6 Years

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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5,197 total ratings, 139 with reviews

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KathyLiverpool, NY

Review left on Nov 9, 2024

At first my husband and I liked this mattress very much. Af…

At first my husband and I liked this mattress very much. After two years with the Mattress(we have an adjustable bed frame, ) now there is a visible lump in the Mattress. It is so bad that my husband has chosen to sleep in the spare room. That mattress hurts is back. I went metro mattress, they offered to have a specialist come out to the house to look at it. Apparently the specialist hours and our work hours are the same. So we are stuck with a very expensive lumpy mattress. Very sorry I purchased this mattress.

This review is for Chattam & Wells

Owned for: 2 years

Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Somewhat Softer

Arthritis, Back Pain (lower / middle), Osteoporosis, Sleep Apnea, Sleeping Hot

See full review+ 1 comment

ToniPhoenix, AZ

Review left on Jun 21, 2024

Bought two very expensive Chattham & Wells Daniella mattress

We have two of the same mattresses each slept on for 2.5 years. One is fine, the other has a problem whereby the tufts are tied down with rosettes that have hard spots on hips and shoulders. Mattress Firm denied warranty coverage. Said C&W only covers structural problems. Paid $79 for a rude independent inspector to come to our house. Don't recommend either C&W or Mattress Firm. Terrible service. 10 year warranty isn't worth the paper is printed on.

This review is for Chattam & Wells

Owned for: 5 years

Condition: Very worn

Over 65 years old

Side Sleeper

150-200 lbs

Prefers Medium

Arthritis, Hip Pain

See full review

RoseChandler, AZ

Review left on Mar 28, 2024

Just NO

This mattress has been the biggest mistake I’ve ever made on a purchase. At $7000 I expected it to be the best. It is lumpy. It is hard. There’s no getting comfortable. The tufting is so profound that I feel them digging into my body all night. I wake up every morning with lower back pain. Forget about sleeping on my side. The shoulder and hip pain is worst. It is overall the worst thing I’ve ever purchased. I have emailed the company twice now, begging for advice, with zero response. At this price point you think customer service would give a crap. Just don’t waste your money. I probably would have been happier with a beauty rest quite honestly.

This review is for Chattam & Wells Olivia Luxury Firm

Owned for: 6-12 months

Condition: Like new

55 - 64 years old

Female

Back Sleeper

150-200 lbs

Prefers Medium

Official Response

Hello Rose, Apologies, we do not show receiving any emails pertaining to this concern. Can you please advise where you purchased your mattress from? Thank you

See full review+ 2 comments

GretaDallas, TX

Review left on Jan 8, 2024

tons of motion transfer

This bed has tons of motion transfer. My husband has restless leg syndrone and I can constantly feel him moving. Waking me up throughout the night. The first few nights of owning the bed it started dipping. I woke up with back and hip pain. The worst mattress I have ever had.

This review is for Chattam & Wells

Owned for: Less than a year

Condition: Slightly worn

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Somewhat Softer

Acid Reflux, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Restless Leg, Sleeping Hot

See full review

FrankSyracuse, NY

Review left on Oct 22, 2023

Short term mattress

I purchased my first Grand Palace king size mattress several years ago. It lasted just over a year and begin to lose support significantly. Began process of filing a warranty claim. After a few months the mattress was evaluated and found to meet replacement requirements. A (new?) mattress was eventually delivered. It's been just over a year and I am having the same sagging, support issue. I reached out to a representative via email..he never responded. SO...back to the store to begin warranty process again...

This review is for Chattam & Wells

Owned for: 2 years

Condition: Moderately worn

55 - 64 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Sleep Apnea, Spinal Stenosis

Official Response

Hi Frank, we are sorry to hear that you have had such a negative experience with your mattress. Please call our corporate office at 617-884-2300 so we can review the issue and see how we can assist. Thank you!

See full review+ 2 comments

CarolynLos Angeles, CA

Review left on Jul 27, 2023

This Bed is an Extraordinary Blessing

We wake up literally every morning and remark how phenomenal the bed is. We also do the same each evening as it is incredibly comfortable. This is worth every penny and more for the extraordinary value. We spend a third of our life sleeping in this bed and there can be no price tag on our health. We cannot recommend this particular Olivia Firm mattress enough for anyone looking for outstanding value in a mattress.

This review is for Chattam & Wells Olivia Luxury Firm

Owned for: 5 years

Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium

Acid Reflux, Plus Size, Sleep Apnea, Sleeping Hot

See full review

JaneDe Soto, IL

Review left on Jul 17, 2023

Not worth the $$$

Both sides along the edge are breaking down, won't help to turn the mattress with both sides doing it. Down the middle there is a high ridge so it feels like you are sleeping uphill on both sides. Not impressed with this mattress at all at this point. Very disappointed for what we paid!!

This review is for Chattam & Wells Alexandra Double Pillow Top

Owned for: 3-6 months

Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Back Pain (lower / middle), Restless Leg

See full review

MonicaSan Francisco, CA

Review left on May 6, 2023

Never Again, lower back pain within 30 days of sleeping

I thought a luxury mattress would get me a good night's sleep. Unfortunately, that was not the case as I started getting lower back pain from sleeping on this mattress. Was the most expensive bed at Mattress Firm. Would not buy there again either.

This review is for Chattam & Wells Josephine Luxury Firm Euro Top

Owned for: 4 years

Condition: Like new

45 - 54 years old

Female

Back Sleeper

100-150 lbs

Prefers Somewhat Harder

See full review+ 2 comments

Ed SRichmond, TX

Review left on Apr 11, 2023

My wife and I love this comfortable mattress

Never had a problem sleeping on this Chatham & Wells mattress. My wife and I love this very comfortable mattress. Ed S Richmond, Texas

This review is for Chattam & Wells

Owned for: 16 years

Condition: Like new

Over 65 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review

DebWaltham, MA

Review left on Mar 27, 2023

Like sleeping on a perfect cloud

Absolutely love this mattress! Super soft with the right amount of firmness. I get the best nights sleep of my life now. Thank you Chattam & Wells!

This review is for Chattam & Wells Josephine Luxury Firm Euro Top

Owned for: 1-3 months

Condition: Like new

55 - 64 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review

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Spring Air
Mattress Ratings & Reviews

At first my husband and I liked this mattress very much. Af…

Bought two very expensive Chattham & Wells Daniella mattress

Just NO

Official Response

tons of motion transfer

Short term mattress

Official Response

This Bed is an Extraordinary Blessing

Not worth the $$$

Never Again, lower back pain within 30 days of sleeping

My wife and I love this comfortable mattress

Like sleeping on a perfect cloud

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Spring Air Mattress Ratings & Reviews

At first my husband and I liked this mattress very much. Af…

Bought two very expensive Chattham & Wells Daniella mattress

Just NO

Official Response

tons of motion transfer

Short term mattress

Official Response

This Bed is an Extraordinary Blessing

Not worth the $$$

Never Again, lower back pain within 30 days of sleeping

My wife and I love this comfortable mattress

Like sleeping on a perfect cloud

Spring Air
Mattress Ratings & Reviews