Serta
Mattress Ratings & Reviews

Serta logo
92/100
Excellent
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
Back Support
57
Pressure Relief
60
Sleep Quality
64
Stays "Cool"
65
Value
52
Warranty Service
44
Average Lifespan
10.7 Years
FILTER
126k total ratings, 539 with reviews
Female
KarenLivonia, MI
Review left on Jun 19, 2020

Going back because of horrendous smell

We have had this mattress for 2 weeks, after sleeping on it first night I woke up with sore throat and the smell was horrible. I aired it out for a day. Put mattress pad on and sheets, smell still horrible. I'm getting sicker. Washed everything on mattress again and tried ia again. I now have an infection which I think is from the fumes. I am on a z-pack and the mattress is being exchanged. My eyes flared up as well which they always do when I have a certain type of foam under them. It's a shame they can't make a mattress that is comfy and doesn't smell. Don't buy this toxic mattress if you are at all sensitive to smells. Now my husband didn't even notice the smell.
This review is for Serta iComfort CF2000
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Arthritis, Back Pain, Hip Pain, Osteoporosis

0
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Female
KarenLivonia, MI
Review left on Jun 16, 2020

Never been so sick from fumes

I noticed a horrible smell on the mattress as soon as we slept on it. I washed the mattress pad and sheets so I know it was coming from the mattress. Sore throat started for two nights and I came down with the worst sinus infection I could ever have. Bottom line is the mattress smells horrible like toxic chemicals would smell and it is going back. Why can't they make mattresses like they used to?
This review is for Serta iComfort CF2000
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Arthritis, Back Pain, Hip Pain, Osteoporosis

0
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Female
DianneMountlake Terrace, WA
Review left on Jun 9, 2020

Overpriced

Not any better than cheaper beds.
This review is for Serta iComfort (Pre-2017)
Owned for: 1 year
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
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Male
Matt
Review left on May 17, 2020

Sleeping in a king size ditch.

This mattress was great for the first year and a half. Then it develop sunken ditches where we slept. My hips hurt if I sleep more than 7 hours and my partner upper back pain is worse. The ditches have not yet met the requirements under warranty yet. Not satisfied.
This review is for Serta Masterpiece Janis
Owned for: 5 years
Condition: Very worn

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Scoliosis, Sleep Apnea

0
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Female
JunieAnn Arbor, MI
Review left on May 13, 2020

Ruined my back and hips

Horrible mattress! Got ripped off by used cars salesman mattress guy!! I’m not rich so I am stuck with this piece of crap til I can afford a new mattress but very detrimental to my health!
This review is for Serta Vera Wang Specialty
Owned for: 10 years
Condition: Very worn

35 - 44 years old

Female

Back Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Restless Leg

0
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Female
TamaraCanton, GA
Review left on May 11, 2020

After years, I still love it!

We have had the Vera Wang Serta for about 9 years and I still say to my husband about once a week ā€œI love our cozy bed!ā€ I would definitely buy this mattress again. We have the plush top so the mattress has a firm support with a pillowy soft top that hugs you. Perfect!
This review is for Serta Vera Wang Specialty
Owned for: 9 years
Condition: Like new

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Plus Size

0
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Female
AbbyEdmonton, AB
Review left on Mar 23, 2020

Lumpy and uncomfortable after only 2-3 years!!

Waste of money. We feel like we are sleeping in craters, it is so sunken where we're lay. It's lost all support and highly uncomfortable... I feel like I need to see my chiro waaay more because of this mattress!! Very upset with it!
This review is for Serta iSeries Profiles Mindset Euro-Top
Owned for: 4 years
Condition: Very worn

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Hip Pain, Neck Pain

0
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Male
BrianPompano Beach, FL
Review left on Mar 14, 2020

By far the best mattress line Serta has ever made

You get what you pay for, I have slept on everything from Tempur-pedic to high end latex mattresses. This coil / memory foam combination with the new phase change material has been perfect. Even my wife stopped complaining and that is a godsend. I would recommend this mattress to anyone looking to actually get a restful sleep with out the pain associated with pressure points. About time Serta got it right.
This review is for Serta iComfort Hybrid Blue Fusion 4000 Plush Pillowtop
Owned for: More than a year
Condition: Like new

35 - 44 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Arthritis

0
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Male
Daniel WGerry, NY
Review left on Feb 16, 2020

First 2 years = good. Last 3 years has been horrible.

We bought this to replace an 8 year old queen traditional mattress. It was good for the first 2-3 years. Now after less than 5 years the foam has broken down to the point that there is a hump in the center of our mattress. The areas that we sleep on are so broken down you can't roll over to change sleeping positions. You have to get up on your hands and knees or just get out bed completely. We had a rep come out and take some measurements. Not bad enough yet serta says. We will never buy another serta and can not recommend their products. Big waste of money.
This review is for Serta iComfort Prodigy Everfeel
Owned for: 5 years
Condition: Completely worn

55 - 64 years old

Male

Side Sleeper

100-150 lbs

Prefers Medium Feel

Arthritis, Back Pain, Hip Pain, Neck Pain, Spinal Stenosis

0
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Male
TomPaso Robles, CA
Review left on Jan 25, 2020

No recovery to mattress

The edges sink and when rolling over the center does nor recover, it is liking falling off a hill. It is high in the middle and sunk on the edges. Today I am taking it back to BigLots for an exchange.
This review is for
Owned for: 1 year
Condition: Like new

Over 65 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Sleep Apnea

0
See full review

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