This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same thing.
I rotated the bed, which helped for a short time, but then the same began to happen again.
I've had this bed for seven years now, and it's caused me lots of back pain. Some nights I actually have to put a pillow under my hips to keep me from sinking. Other nights, I just get out of bed and move to the guest bed because I cannot stand it.
The sinking doesn't bother my husband as much.
I can finally afford to buy a replacement. I cannot wait to get a better bed. This one was such a waste of money.
This review is for Serta iComfort Hybrid (2016-2018)
Owned for: 7 years
Condition: Slightly worn
45 - 54 years old
Female
Side Sleeper
150-200 lbs
Prefers Harder Feel
Acid Reflux, Allergies, Back Pain, Hip Pain, Plus Size
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new bed last more than 2 years! Completely a rip off!
This review is for America's Mattress Glastonbury Plush
We bought this mattress at Mattress Firm based on the salesperson's recommendation. It is the worst mattress that I have ever slept on. It hurts my knees, hips and back while sleeping. I wake up stiff and sometimes have back spasms. We paid a decent amount of money for it and it was a bad purchase. We are finally getting a new mattress soon. I can't wait to get rid of this bed.
within a year this mattress failed relative to providing ANY support. At $4,100 Serta should make warranty claims quick and easy.
Never buy a Serta, you'll likely be sorry.
This review is for Serta iComfort Wellbeing Refined
We absolutely love this mattress!!! Sleeping much better now
He's a back sleeper and 6'2, I'm a stomach sleeper and 5'3. This bed fits both of our comfort needs. I don't get hot like I used to. So comfy. We are buying another one for our guest room.
Expected soft top to provide comfort for me while the main part of bed would provide some firmness and support for my husband. It achieved this in the first 2 years. Now it is ridiculously unsupportive for both of us. We sink so much that it takes several attempts to get out of bed for both of us. Husband has especially difficult time but I am petite 5’2 110 lbs and i basically have to hold on to side and climb out. Expected a much longer life for an expensive Serra mattress. I believe we paid about $1800. Now looking for suggestions for a firm mattress topper. Not happy with this product.
This review is for Serta iComfort Directions
Owned for: 3 years
Condition: Moderately worn
55 - 64 years old
Female
Stomach Sleeper
100-150 lbs
Prefers Softer Feel
Allergies, Back Pain, Neck Pain, Osteoporosis, Sleep Apnea
I like many folks here have had the same experience with failure in 4 years. We have a big hump in the middle that you cant roll over and the sides have failed. We have done everything to get serta to replace it and they will not honor their warranty. buyer beware
Because it's a euro top you can't flip. Which has caused excessive 1.5 ' dips in the mattresse. Even with pictures and complaints to the manufacturer they stated it was normal. I dont think a "w" pattern in a 3 month old bed is acceptable for that price. Basically once the warranty period was over they stopped returning my emails, even though I'd bought the mattresses protector and extra warrenty. Moral of the story, talk is cheap.
This review is for Serta iCollection Farina Firm Euro Top
We have had this bed for a while now and it's just way too firm. How we've gone 5+ years with it is because we got a mattress topper that has worked pretty good, but this was probably our worst purchase. Teaches us to not listen to the sales guy at Macy's who was pushing this model...likely for commission.
Anyway, hope this helps others. If you like it firm, than maybe this is for you.
