I don't believe the good reviews on this mattress type. I'm 64, 5'10", 160 lbs. Had this mattress a little over a year, but it started to sag in the middle around month 8 and now I have to have old pillows stuffed underneath the center of the mattress to hold it up, otherwise I roll down into the middle of it. I've never had a mattresss do this so quickly before and I sleep alone.
This review is for Serta Trump Home
Owned for: 1 year
Condition: Very worn
55 - 64 years old
Male
Side Sleeper
150-200 lbs
Prefers Medium
Back Pain (lower / middle), Hip Pain, Sleeping Hot
When we first bought this bed..it felt like heaven. However, after 1 year or 2, I started waking up with back pains. Meanwhile, my husband sleeps like a baby on it. I am a side sleeper and I can feel the coil/spring where my hips are 3 years into owning this mattress. I wanted to return it, however, the retail furniture store that I bought it at had closed and plus we did not buy a mattress protector so, my husbands sweats had stained the mattress. Overall for what we paid, it was not worth it. 6 years in the mattress has a clear dip in the area where my husband sleeps. Now in it's 9 year, I can no longer sleep in it. I now sleep in my son's bedroom where we had a cheap memory foam mattress and I sleep so much better on it.
This review is for Serta Perfect Day iSeries Jubilance
Owned for: 9 years
Condition: Very worn
45 - 54 years old
Female
Side Sleeper
150-200 lbs
Prefers Medium
Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Back Pain (upper / neck), Sleeping Hot
Went from sleeping in a cloud to a trough in less than 1 yr
Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more than an 1” depression. The problem is unless you’re laying on the mattress, the bed looks normal because the mattress top is still fluffy and looks fine. It is the coils and guts of the bed that was made poorly. The inspector refused to admit there was a problem. We even offered for him to lay on the bed.
For the price we paid on our Cal King, it was a horrible investment and one I would definitely not repeat.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Terrible sagging 1 year into ownership. Company would not honor the warranty because they claimed there weren't enough support feet in the bed frame. This is bologna, because that is the same frame they honored a warranty claim for a previous mattress with. The bed is a Rooms2Go wooden frame, with multiple slats and more than 6 posts. I just looked at the tag and couldn't help but notice. It says in capital letters, "THIS MATTRESS IS INTENDED TO BE USED WITHOUT A FOUNDATION." Well... would have been nice to know when the Mattress Firm sales associate told me I needed a box spring to go with it and charged me for it. Honestly, If I had known they were replacing my Caspian foam mattress with a Serta anything, I never would have taken it to begin with. Serta's have always been disappointing and this just proved it again. If you want a mattress to last or if you have back problems, AVOID SERTAS. They don't back up their product and, frankly, neither would I. It's a crap trap. (I do, however, recommend Sealy and its Posturpedic line. They last forever and never sag). And, don't believe everything the sales person says at Mattress Firm. They obviously don't care to know their products and which ones are supposed to have box springs underneath them- they just want the money, honey!
This review is for Serta Kales Memory Foam
Owned for: 2 years
Condition: Very worn
35 - 44 years old
Female
Side Sleeper
200-250 lbs
Prefers Somewhat Harder
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Sleeping Hot
This mattress was great for nearly a year, but I noticed that the area near my butt was beginning to sink about 10 months or so into owning it. At the time, I was the only sleeper, so I began sleeping on the other side. Within a few months, same thing.
I rotated the bed, which helped for a short time, but then the same began to happen again.
I've had this bed for seven years now, and it's caused me lots of back pain. Some nights I actually have to put a pillow under my hips to keep me from sinking. Other nights, I just get out of bed and move to the guest bed because I cannot stand it.
The sinking doesn't bother my husband as much.
I can finally afford to buy a replacement. I cannot wait to get a better bed. This one was such a waste of money.
This review is for Serta iComfort Hybrid (2016-2018)
Owned for: 7 years
Condition: Slightly worn
45 - 54 years old
Female
Side Sleeper
150-200 lbs
Prefers Somewhat Harder
Acid Reflux, Airborne Allergies, Back Pain (lower / middle), Hip Pain, Plus Size
We purchased this bed right at 2 years ago. It already has our body imprints in it. Like at least 3/4 to and inch deep. We decided we to get a new bed because neither of us are comfortable anymore on it. New bed arrives tomorrow. I hope the new bed last more than 2 years! Completely a rip off!
This review is for America's Mattress Glastonbury Plush
Owned for: 2 years
Condition: Slightly worn
45 - 54 years old
Female
Back Sleeper
150-200 lbs
Prefers Medium
Back Pain (lower / middle), Back Pain (upper / neck)
We bought this mattress at Mattress Firm based on the salesperson's recommendation. It is the worst mattress that I have ever slept on. It hurts my knees, hips and back while sleeping. I wake up stiff and sometimes have back spasms. We paid a decent amount of money for it and it was a bad purchase. We are finally getting a new mattress soon. I can't wait to get rid of this bed.
within a year this mattress failed relative to providing ANY support. At $4,100 Serta should make warranty claims quick and easy.
Never buy a Serta, you'll likely be sorry.
This review is for Serta iComfort Wellbeing Refined
Owned for: 7 years
Condition: Completely worn
45 - 54 years old
Male
Side Sleeper
Prefers Medium
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck)
