Serta
Mattress Ratings & Reviews

93/100

Excellent

Based on 126k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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126k total ratings, 540 with reviews

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S WMetairie, LA

Review left on Sep 29, 2013

Not what I imagined

This bed has made me miserable. I dread going to sleep at night. I cannot get comfortable. I wake up with back pain throughout the night. It is so uncomfortable I had to get a memory foam pad to place over it. I was waking up with numb, painful heels when I rolled onto my back. Sad thing is, the memory foam hasnt helped much. This bed is definitely not cooler. In fact, its very hot. I wake up hot and in pain constantly. Unfortunately, i am unable to returnit until I have had it for 30 days. I would not recommend this mattress to anyone.

This review is for Serta Perfect Day iSeries Applause Firm

Owned for: Less than a month

Condition: Don't know

25 - 34 years old

Side Sleeper

100-150 lbs

Prefers Medium Feel

See full review

Patricia AJuneau, AK

Review left on Sep 12, 2013

Like a Brick

I have always slept on a firm mattress, but this one is extremely uncomfortable because it is so hard. I ordered it online, based on reviews in Consumer Reports, because I live in a rural area and don't have any stores close by. I did not test it in person before purchase, which was a huge mistake. But I've really never slept on anything this uncomfortable, so it's shocking and depressing. The restock and return shipping fees mean I have to find a way to make this work. Maybe a mattress topper?

This review is for Serta Perfect Sleeper Elite Serene Breeze Firm

Owned for: Less than a month

Condition: Don't know

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

See full review+ 1 comment

Pamala SSavannah, GA

Review left on Sep 1, 2013

Poor Mattress

Sink hole that will not reconform. Had the bed 1 year and back and hips never felt worse. Would not recommend this or buy another. Very disappointed at Serta and Trump's response...nothing from either. Don't waste your money.

This review is for Serta Trump Home Trevia Super Pillow Top

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

See full review+ 2 comments

Frances GLyons, GA

Review left on Aug 22, 2013

Kills my back, numbs my arms, husband won;t sleep on it

I had a 2004 Perfect Sleeper, decided I wanted a foam mattress, so bought a Vera Wang Perfect Sleeper that salesperson said was a foam mattress. After a few months, I noticed I had a "HOLE" where I was sleeping, I tossed and turned so much that my husband moved to the other room. I then slept on HIS side, and then developed a HOLE there, moved to middle but felt a hard ridge all the way down, called dealer, she said it was too late to return it and suggested I put PLYWOOD on bottom under the box springs! I tried this, and it did not work. Called the dealer, they said don't lie on it for 10 hours, then measure to see how much it sags...I told her almost 2 inches...she said the warranty won't replace it unless it is 4 or more. I then put the plywood under mattress, it did not help, I sleep across the top where pillows go for a couple nights, then across the bottom for a couple nights, then on one side and then the other, sometimes I lie across the bed...I am so disappointed in this bed. I want a new bed, and I want my husband back in my bed! Guess I should measure again and try again, the bed looks great, always covered by a cover...but beauty is only skin deep!

This review is for Serta Vera Wang

Owned for: More than 3 months

Condition: Completely worn

Over 65 years old

Female

Back Sleeper

150-200 lbs

Prefers Harder Feel

See full review

Deb P

Review left on Aug 8, 2013

Bad Pour

This was a high end bed with an organic covering and euro top. Loved it for the first 3-4 months, then the body impressions began - we are not large or heavy people! The response I got was to measure the impressions and at that time they were NOT "deep enough" to qualify. I saw the flaw in the warranty right then. Should a 3-4 month old mattress have ANY body impressions at all? So now, one year later the store tells me there were some bad pours and they've replaced several hybrids ( part natural part synthetic Latex) . I am in the process of the warranty claim again, and this time it will definitely qualify! They are prorated and they only credit you for the mattress, not the box springs, so don't count on having a matched set - how ghetto is that? And of course if it had qualified in the first few months the credit would be much larger.... Does anyone know of any mattress that would reverse that impression situation.... I had to wait until it deteriorated enough!! Not impressed with their warranty! Now I am told they no longer make the pure radiance series......maybe I am better off buying a cheap one and planning on replacing every few years. Will see what they end up doing for us.

This review is for Serta Pure Response Brighten Eurotop

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Medium Feel

See full review

Dan BGloucester, ON

Review left on Aug 2, 2013

Very hard.

Got it, it was much harder then the store model, too hard. I woke up in the morning, with massive pressure point point pain, and loss of blood. BUT my back was just awesome on it, PERFECT. I had to return it as my hip and shoulders where hurting, but my spine was the best it had ever been. Since then with the new mattress that replaced this one, my pressure points are all fine, BUT I do have back/spine pain.

This review is for Serta iComfort Oracle

Owned for: 1-3 months

Condition: Like new

25 - 34 years old

Male

Side Sleeper

250-300 lbs

Prefers Harder Feel

See full review

Tammy GLogan, UT

Review left on Jul 28, 2013

The bed sank

After 6 months the bed sank in the middle 2 " Serta came and measured it so we get a new bed They didn't give me the credit on the full amount to replace it so we had to pay the difference .for the same mattress.

This review is for Serta

Owned for: More than 3 months

Condition: Completely worn

35 - 44 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

See full review

Kim ASummerville, SC

Review left on Jul 24, 2013

i hate this bed

We've had this bed for almost 2 weeks now and I ache more with each morning. I'm considering swapping it for the insight model but worry that won't be the right choice either. The genius is extremely firm, feels like sleeping on concrete. I weigh 120lbs and I feel this bed gives me no support. I wake every morning with back aches. I'm very stiff when I wake up. Dread going to bed each night

This review is for Serta iComfort Genius

Owned for: Less than a month

Condition: Like new

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

See full review

Jodi TPompano Beach, FL

Review left on Jul 15, 2013

a mattress is a very personal purchase

My husband and I love this bed. I would highly recommend purchasing the adjustable base if you are going to invest in a memory foam or other expensive mattress it truly makes all the difference in the world. I tried every mattress in the store including more expensive ones and what really relieves the pressure points is the ability to change the position especially elevating the legs just slightly., the zero gravity option is amazing. I prefer an extremely soft bed as I am a former waterbed sleeper. The air beds are just too hard and traditional beds just don't help. I have not ad any problem with off gassing or smell of any kind. The bed is not hot at all. If I were to do anything I might upgrade to the next softest iComfort. . As of now I am perfectly happy. I woke up in tears from pain in my hips and back from a traditional mattress. This is no longer a problem with the iComfort. Again the adjustable base is very important., This bed is much more comfortable than even the most expensive temper mattress mainly due to the adjustable base. If you can't afford the base I really don't see the point of spending so much on any mattress. Also just for more detail. We have the split king... Hubby weighs 160 and I weigh 120. I think this matters for the level of firmness/softness needed . I have a fractured L3 and osteoporosis so I need to elevate my legs and my husband can't sleep without elevating the head of the bed. The adjustability and split king really cater to both of us.

This review is for Serta iComfort Savant Plush

Owned for: Less than a month

Condition: Don't know

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

See full review

Sam SLethbridge, AB

Review left on Jul 13, 2013

No support

We decided to try this mattress out after sleeping on a tempurpedic for the last 5 years - bad move! My husband doesn't mind it, but it is way too soft for me. At first it feels like the Tempur Cloud Luxe bed, and I was hoping it would support my back after the initial sinking in feeling like the Cloud Luxe, but unfortunately that wasn't the case. I haven't had a sore back when I woke up for 5 years, and the last few nights sleeping on this bed I have had a sore back every morning. It does stink when it first comes, but so did the tempurpedic, and I think the smell was probably better with the iComfort, but it does go away in a day or 2. Bottom line: this is going back and we will be getting our Tempurpedic back so I can wake up without back pain again!

This review is for Serta iComfort Directions Acumen

Owned for: Less than a month

Condition: Don't know

25 - 34 years old

Female

Back Sleeper

100-150 lbs

Prefers Harder Feel

See full review

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Serta
Mattress Ratings & Reviews

Not what I imagined

Like a Brick

Poor Mattress

Kills my back, numbs my arms, husband won;t sleep on it

Bad Pour

Very hard.

The bed sank

i hate this bed

a mattress is a very personal purchase

No support

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Mattress Ratings & Reviews

Not what I imagined

Like a Brick

Poor Mattress

Kills my back, numbs my arms, husband won;t sleep on it

Bad Pour

Very hard.

The bed sank

i hate this bed

a mattress is a very personal purchase

No support

Serta
Mattress Ratings & Reviews