Serta
Mattress Ratings & Reviews

93/100

Excellent

Based on 128k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.5 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.5 Years

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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128k total ratings, 544 with reviews

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Bob ECoshocton, OH

Review left on Jan 29, 2014

Floating in the Air

I have extreme arthritis of the shoulders,back, hip and knees. I also have Neuropathy my symptoms include loss of “true feelings” and strange sensations in my feet, legs, lower arms and hands. My symptoms include loss of “true feelings” and strange sensations in my affected body parts when I am lying down in my bed I usually have so many pains so I have to take meds to make them stop. Just lying on this bed in the showroom, my legs and back didn't hurt or twitch. Now I sleep like never before with no meds or twitching of the legs and back. If you are looking for natural pain relief, look no further than the Serta Ceremony mattress... The iSeries perfect-day- ceremony-super-pillow-top will fulfill your needs and I can atest to the wonderful comfort that this mattress has brought to my life. True relief... I have tried other mattresses but have always came back to my Serta Ceremony Super Pillow-top. Thanks Serta...

This review is for Serta Perfect Day iSeries Ceremony Super Pillow Top

Owned for: 1-3 months

Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Softer

See full review

Anna G

Review left on Jan 26, 2014

If you love migraine and back pain buy this mattress!

After owning this product for a number of years, I had to take pain pills daily due to the constant pain in neck, back, head, and jaw (yes jaw!). I wake up repeatedly to numbness in the shoulder and arms. There are no support at all. Try to buy memory foam topper and new pillows to adjust the comfort and minimize pain but I realize that it doesn't replace support. I got fed up so I tossed the mattress and bought a different brand and finally I have no pain upon waking up. I forgot to mention this mattress sags over time and motion transfer is problematic. I'm so glad to be rid of it!

This review is for Serta Vera Wang

Owned for: More than 3 months

Condition: Completely worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Softer

See full review

Morgan BTrabuco Canyon, CA

Review left on Jan 22, 2014

Amazing bed

I bought this mattress for my daughter. This is the most amazing mattress EVER! Everyone wants her bed. I want this mattress SO bad for myself but can't find it:-(. If anyone comes across one don't even hesitate; BUY IT!

This review is for Serta Perfect Sleeper Aidan Pillow Soft

Owned for: More than 3 months

Condition: Like new

See full review+ 1 comment

Helen MPhoenix, AZ

Review left on Jan 21, 2014

Too Expensive

We bought this mattress thinking in my back health. At the beginning it was a good option because all the organic, innerspring system and so on. But as the years pass by the mattress is deforming like a hammock. We are thin, 120 & 160 so there's no way we over weight it! The mattress looks like new because we even bought the stain guard protector, it has really good look, the cotton is really nice at the touch, it's a shame it doesn't work as they advertise.

This review is for Serta HGTV Green Home

Owned for: More than 3 months

Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium

Official Response

Helen - we appreciate your business and want you to be satisfied with your mattress. We suggest contacting your store of purchase for assistance or contact our customer service department at 1-888-557-3782.

See full review+ 2 comments

Judy BParrish, FL

Review left on Jan 10, 2014

sagging and sad n sunny Florida

this mattress lacks support and has a continous body impression. had it inspected by the retailer we purchased it from, says the body impressions are normal....they never go away so how could that be normal? I have contacted Serta and to no avail. It doesn't seem important that a customer is unhappy with the product after just barely a year of usage. Looks like I am stuck with a mattress that does not give me a good night's sleep. We replaced a defective Simmons with a defective Serta, now how sad is that? come on Serta stand behind your product. Retailers don't want to take care of your problems. The retailer sent out an inspector that got down on all fours and barked at my little Bichon.....now let's be serious. No more Sertas for me.

This review is for Serta Perfect Sleeper Bates Pillowtop

Owned for: More than 3 months

Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Official Response

Judy - we take your satisfaction very seriously, and would be happy to review your warranty claim with your retailer. In order to do so, please send us your contact information and the name/location of your retailer to marketing (at) serta (dot) com. Thanks!

See full review+ 1 comment

Karen SAurora, ON

Review left on Jan 7, 2014

terribly disappointed in trump serta product

I am exceedingly disappointed in this mattress purchase and the reply from the retailer and Serta. We purchased a full king set (box spring, mattress, etc) at the Brick March 2013. We started to notice body impressions within a month or two. we now have two body impressions with a mound in the middle. We contacted the Brick, completed the paperwork and they sent a technician to measure the impressions. He did not show us the results. he said the Brick would call. After two weeks I sent a request for news on the report. I was later contacted by phone by someone in the bedding department. Apparently the indentations were just slight under the 1 and 5/8 required by Serta to consider the issue a problem. Come on, mattress is only 9 months old, there shouldn't be problem. Brick does not stand by the product even though they were the retailer to sell it to us with all the positives concerning its construction etc. They say, take it up with Serta. The Brick will send someone to re-measure our mattress and you better believe my husband will lie on it and then watch the measurement being taken. Karen Symons, Aurora Ontario

This review is for Serta Trump Home

Owned for: More than 3 months

Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Official Response

Karen - we appreciate you sharing your experience, as customer satisfaction is our top priority. We've passed your information on to our customer service department and a representative should be in touch with you shortly.

See full review+ 6 comments

Mandy RHouston, TX

Review left on Dec 14, 2013

Heaven

We switched out our queen tempurpedic for a king genius, omg, this this the best purchase we have ever made. It did seem firmer than in the show room, but i can never have too firm. it is truly the best purchase you can invest in. I am a lady of "that age" and i am cool at night, i do not feel my husband move in bed, unlike my tempurpedic. There is no smell coming from the mattress as i see other ppl mention. Side support is good, some may not be too concerned about a box spring, but i love it, the finish is really nice with contrasting fabric, To sum up, i feel totally rested in the morning, my aggravated discs feel good, our dogs love it and sleep all night as we do, without wakening. Don't hesitate purchasing this mattress..

This review is for Serta iComfort Genius

Owned for: Less than a month

Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review

Len CRochester, NY

Review left on Nov 15, 2013

Nice bed. Comfortable. Durable.

This bed has a combination of comfort and support, a plush pillow top with a firm matress underneath. It seems to be a very durable bed also.

This review is for Serta Perfect Day

Owned for: Less than a month

Condition: Like new

35 - 44 years old

Male

Side Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review+ 1 comment

Nancy TDenver, CO

Review left on Nov 12, 2013

It may be cooler than 100% memory foam, but it's not cool

I was looking for a bed with pressure relief and that slept "cool". This "hybrid" seemed like the perfect solution since I understand that memory foam sleeps hot, even though "they" have been trying to remedy that complaint. Since I haven't slept on a 100% memory foam mattress, I can't evaluate if this is an improvement, but the special cool gel memory foam appears to be wholly ineffective. My old innerspring mattress was much much cooler. I'm afraid that come summer I will roast. Also, to my complete surprise, this bed stunk when removed from the wrapping and still does after 6 weeks even though I have tried most of the tricks recommended by various sources. I emailed Serta and their response, that it was the plastic the bed came wrapped in, was a total denial of the considerable evidence that memory foam in particular does smell and needs to "off-gas." The retailer said to put a box of baking soda under the bed and it would be okay in a few days. Ha. The retailer has ignored both of my email on the subject. Finally, I suspect that the bed will become very saggy in the middle after not too long time. I suppose if it's bad enough, the warranty may kick in soon.

This review is for Serta Trump iSeries Corbin Plush

Owned for: 1-3 months

Condition: Moderately worn

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium

See full review

Kim BTrussville, AL

Review left on Nov 7, 2013

Don't buy this mattress

I would suggest instead buying a bag of concrete to pour on your bedroom floor; the concrete will be significantly softer than this "Plush" mattress. I have never really liked Sears, but will NEVER shop there again after this purchase and subsequent headaches (both literally and figuratively). I was told I cannot return or exchange this mattress so it will now be thrown in a dumpster. I can't even donate the mattress, because it is so uncomfortable would feel guilty giving it to someone. This is my second Serta mattress (exchanged the first one after 30 days and a horrible backache) and it will be my last. Turns out I only THOUGHT the first one was bad until I slept on the second one, at least I only wasted 1000.00 on this one.

This review is for Serta Perfect Sleeper Windshire Plush Super Pillowtop

Owned for: 1-3 months

Condition: Like new

25 - 34 years old

Male

Side Sleeper

100-150 lbs

Prefers Somewhat Softer

See full review

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Serta
Mattress Ratings & Reviews

Floating in the Air

If you love migraine and back pain buy this mattress!

Amazing bed

Too Expensive

Official Response

sagging and sad n sunny Florida

Official Response

terribly disappointed in trump serta product

Official Response

Heaven

Nice bed. Comfortable. Durable.

It may be cooler than 100% memory foam, but it's not cool

Don't buy this mattress

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Mattress Ratings & Reviews

Floating in the Air

If you love migraine and back pain buy this mattress!

Amazing bed

Too Expensive

Official Response

sagging and sad n sunny Florida

Official Response

terribly disappointed in trump serta product

Official Response

Heaven

Nice bed. Comfortable. Durable.

It may be cooler than 100% memory foam, but it's not cool

Don't buy this mattress

Serta
Mattress Ratings & Reviews