got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able to sleep (center sank and support worsened). upside down, the mattress was very firm (probably not designed to flip but once put a foam top on it it wasn't bad - maybe better than putting pad on the floor. So we survived 4 more years until now - it has not been comfortable for the last year or so, and we finally broke down and bought a new mattress.
This review is for Serta Perfect Sleeper Langdon Firm Plush Pillow Top
I was really looking forward to sleeping on my new mattress after months of sleeping on an old worn mattress and a lot of research. I tried several mattresses at the store and the Brooke Chase was the MOST comfortable and felt like it supported me. It was delivered on July 9th, 2016 and regretfully I haven't a had a single restful night since. I frequently wake up during the night, am experiencing a tremendous and unprecedented increase in the amount of pain throughout my body, including arms, neck, shoulder upper and lower back, an increase in headaches regardless of sleeping position and never a sense of having slept soundly. The foam top feels lumpy and actually aggravates pressure. I was hoping I just needed to break it in, but I will be looking to exchange/return it for another mattress. I did not have this level or frequency of pain/discomfort on my old mattress despite it's age and wear.
This review is for Serta Perfect Sleeper Brook Chase Euro Top
Owned for: Less than a year
Condition: Like new
35 - 44 years old
Female
Stomach Sleeper
150-200 lbs
Prefers Somewhat Harder
Airborne Allergies, Back Pain (lower / middle), Back Pain (upper / neck)
Official Response
Thank you for taking the time to share your review. We are sorry to hear you aren't satisfied with your mattress. Please keep in mind that it will take some time for your body to adjust to the comfort and support of a new mattress.
If you still believe this mattress isn't for you, we recommend reaching out to your retailer to discuss their exchange/return policy. We see that one of the cons is that the mattress is too soft. We would recommend in the future looking into a plush mattress which would be a little firmer than a Euro Top.
I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm directly on top of the springs.
This review is for Serta Perfect Sleeper Wellstead Super Pillow Top
Owned for: 1 year
Condition: Very worn
25 - 34 years old
Female
Stomach Sleeper
100-150 lbs
Prefers Somewhat Softer
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot
Official Response
Thank you for your for taking the time to share your review. It is normal for mattresses over time to develop body impressions.
If you believe this to be a manufacturing defect, please contact your retailer for warranty services.
It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it already sorta sags with weight. I also don't feel like Im sleeping on a level mattress.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Bought two twin sets. The first pair smelled terrible, but I allowed off-gassing (per store's direction) for one week. I had to keep the windows open on the entire 2nd floor. Store exchanged the mattresses for two more with the same problem. THE SMELL IS HORRIBLE. I eventually had to shut the bedroom door and put a towel at the bottom as the odor permeated the house. Mosquitos that got into the room died. I won't allow anyone to sleep in that room. Serta was no help..."put baking soda on the beds" was their solution! I am out $1500, and I am taking the beds to the county dump. Never let a child sleep with those fumes...headaches, sinus dripping, sore throat, burning eyes.....horrible!
This review is for Serta Perfect Sleeper Dunlake Luxury Firm
Not much support. Bed started hammocking almost immediately. Guess I should have known that firm and pillow top don't go with one another. Lesson learned
This review is for Serta Dr Greene Auburn Falls Firm
Owned for: 2 years
Condition: Moderately worn
45 - 54 years old
Male
Side Sleeper
150-200 lbs
Prefers Somewhat Harder
Back Pain (lower / middle), Fibromyalgia, Hip Pain, Sleeping Hot
The mattress is absolute heaven. I sleep through the nigh...
The mattress is absolute heaven. I sleep through the night. My hips and back do not hurt. (And I have had 4 back surgeries)Why didnt i do this sooner? Found this mattress at an outlet. A little scuffed on one edge. What a bargain! But well worth it's full price. I am so happy that i finally got a Serta!
This review is for Serta iSeries Vantage Plush
Owned for: Less than a year
Condition: Like new
45 - 54 years old
Female
Side Sleeper
200-250 lbs
Prefers Medium
Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Plus Size, Sleeping Hot
Official Response
Thank you for choosing Serta and sharing your feedback. We are so pleased to hear that you are getting the comfortable sleep you deserve!
Well satisfied with our new mattress. Have only been sleeping on it for one week, but my husband and I have both enjoyed a good night's sleep each night.
This review is for Serta Bellagio Guardini Firm
Owned for: Less than a year
Over 65 years old
Female
Side Sleeper
150-200 lbs
Prefers Medium
Acid Reflux, Airborne Allergies, Arthritis, Plus Size, Sleep Apnea
Official Response
Thank you for choosing Serta and for sharing your experience with us! We are pleased to hear you are enjoying your mattress!
