Sleep Number
Mattress Ratings & Reviews

Sleep Number logo
88/100
Excellent
Back Support
60
Pressure Relief
57
Sleep Quality
65
Stays "Cool"
65
Value
55
Warranty Service
68
Average Lifespan
12.5 Years

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Back Support
60
Pressure Relief
57
Sleep Quality
65
Stays "Cool"
65
Value
55
Warranty Service
68
Average Lifespan
12.5 Years

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28k total ratings, 61 with reviews
Female
PattyMadison, OH
Review left on Mar 31, 2019

Not enough support

I was really hoping for pain relief of my back. This mattress has made it worse.
This review is for Sleep Number Classic c3 bed
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Back Sleeper

100-150 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Scoliosis, Spondylolisthesis

0
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Female
KarenSalt Lake City, UT
Review left on Feb 19, 2019

2nd sleep number same bed

I had a 5000 sleep number my hubby unfortunately passed away In the bed I bought about her one and this bed has been a total nightmare already had to have the air chamber replace one of the mattresses and still not happy wake up every day with pain. I pay monthly on the bed but I don’t want it I have been sleeping on an awesome airmatress every night have no pai at all when waking up. What can I do about this defective bed. Please help I have never had an issue with sleep number
This review is for Select Comfort Sleep Number 5000 Bed
Owned for: 6-12 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Fibromyalgia, Hip Pain

0
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Male
CharlesRancho Mirage, CA
Review left on Feb 19, 2019

This one is just right!

Not sure what the negative reviews are for, this is an awesome product. We spent about two hours in the Sleep Number store and got to know all we could about the mattress before making this kind of investment. We settled on the iLE and are very happy that we did. We got the split head cal king and also the additional cooling pad as we live in the desert and summer nights tend to be really warm. We have never slept better together in our 28 years of marriage. We can both adjust our side to how we want it, some nights I it can be a little firmer or some nights maybe a little softer, the point is that we can adjust it to how we want it any night of the week. You cant do that with any other mattress, you get what you get, nothing changes. If you are going to invest in something like this then take the time to go to a Sleep Number store and experience the different styles and get to fully understand how they work. Their base models are very limited in what they can do and the toppers are not a plush at the Innovation line, but like anything you get what you pay for. Ignore the negatives (dont want to box it up to take it back? Get real lol) and try it for yourself. And like they state if after 30 days you do not like it they will take it back and exchange or refund your money. (not sure why some people did not do that to begin with instead of just writing horrible useless reviews and showing how lazy they are). Try it, you will like it!
This review is for Sleep Number Innovation iLE bed
Owned for: 3-6 months
Condition: Like new

45 - 54 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Allergies, Back Pain, Neck Pain, Restless Leg, Sleeping Hot

0
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Male
Robert SMaple Heights, OH
Review left on Feb 19, 2019

Beter to lay on the ground in a sleeping bag

I thought this was going to be a great experience, but it has become most disappointing purchase I have ever made. I have bought the King size P5 with all the bells and whistles, even got the fancy new pillows. No one told me about how the gap between the headboard and bed needs 3 pillows to fill the void. No one told me that the gap separation between the left and right side makes you feel like you are on a small bed constantly falling off. No one told me that when you go below 60 on the numbers you can feel the stiffness of the solid board under the air chambers. DONT BUY IT ITS NOTHING BUT A GLORIFIED CAMPING SLEEPING BAG.
This review is for Sleep Number Performance p5 bed
Owned for: 6-12 months
Condition: Like new

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

0
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Female
YeseniaAylett, VA
Review left on Feb 4, 2019

Do NOT buy!

I did a lot of research on the type of bed I wanted I’ve always seen the commercials on tv and the bed with the advertised features just seems to be just so unbelievable ! Well it was too good to be true ! It’s all just over glorified words for AIR MATTRESS ! It’s a big air mattress. The comfort layer is memory foam that you can feel your fingers thru. The whole find your perfect number thing is a lie. It’s either 100 or 0 meaning full or empty of air ! If it’s 100 it’s super firm but still better than 0 and sleeping on the hard plastic frame of the bed. My husband and I are both ARMY vets. We both have different injuries and different needs for comfort so I thought that with this bed having a feature for “comfort level “ it would be perfect ! I was wrongggg if he goes too soft I roll to the middle of the bed and once I’m in the middle of the bed it rips him onto me ! We are miserable in this bed I’d never tell anyone to spend money on it we are STUCK with it because it was a nightmare to assemble much less take it apart cram the giant sack the airmatress sits in back into a box. It’s been 2 years almost to the day since we bought it, it cost an arm and a leg and it’s just the worst decision. If there’s anyone out there that reads this and gets something out of it I’ll feel better. Also the lady at the store tried to get me to buy sheets when I bought the bed the sheets were crazy expensive and I know why ! Because no other freaking sheet will stay on ! Every morning because of all the tossing and turning and the slowly sliding to the bed of this bed it pulls the corners off so if you love making your bed go ahead save some money buy your sheets a reg store you’ll have a ball, if you hate waking up to seeing your corners pulled off then get ready to spend more on sheets than your electric bill or cable bill and buy them from sleep number. Ughhhhh finally got to say how much I hate this bed.
This review is for Sleep Number Innovation iLE bed
Owned for: 2 years
Condition: Like new

25 - 34 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Acid Reflux, Back Pain, Hip Pain, Restless Leg, Scoliosis, Spinal Stenosis

0
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Male
LouAltoona, IA
Review left on Jan 19, 2019

Quality of Life=Great Night's Sleep=Sleep Number Bed

Hands down the best purchase I have ever made for my home and well being. Started with a waterbed replacement so I could keep the frame...Then moved into Full King Size 5000 series and now, getting an Split Top I7 with the adjustable base do help the medical conifitions of my wife and assist her getting in/out of bed do to increasing health problems including Myotonic MD type 2 where her mobility is limited.
This review is for Select Comfort Sleep Number 5000 Bed
Owned for: 19 years
Condition: Like new

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Harder Feel

Arthritis, Back Pain, Restricted Mobility, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg

0
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Male
JohnCanton, GA
Review left on Oct 30, 2018

You forget about all your aches and pains.

great bed to own, not too soft and not to hard you get a great sleep.
This review is for Sleep Number Performance
Owned for: Less than a year
Condition: Like new

55 - 64 years old

Male

Back Sleeper

250-300 lbs

Prefers Medium Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain, Sleeping Hot

0
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Female
RandySouth Saint Paul, MN
Review left on May 12, 2018

Love it

This bed is the best investment we had made.
This review is for Grand King Sleep Number Bed
Owned for: 12 years
Condition: Like new

55 - 64 years old

Female

Side Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Arthritis, Back Pain, Hip Pain, Neck Pain, Restless Leg

0
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Male
kellyManassas, VA
Review left on May 11, 2018

Never buy from sleep number

to make a long story short. we wanted a Cal. King four poster bed frame and a sleep number mattress to go into the bed. We ordered the mattress in Dec 2017 and it was delivered and set up on the 22nd (the setup took less than 10min). we did not have the bed frame yet, we didn't find one we liked for a month or two and then it took a while to get it. We final had our new Cal. King four post bed delivered on April 8th 2018. We set the bed up and it looked great, we then tried to put the mattress on the bed, well it didn't fit. it was to wide and it was too short for the bed frame. We naturally thought it was the bed frame, well it wasn't, in December when we went to the Tysons Corner sleep number store in Virginia, requested if a Cal. King P6 mattress was an option, we were told yes so we paid for it then and there. The sales people were a little perplexed at the Cal. King requested but assured us that we could get it, it might just take a little longer. So instead of ordering a Cal. King they ordered just a King, and it is not obvious by all the order codes on the paperwork what we ordered so we didn't catch it. when the mattress was delivered and set up, there is no tag that says what size mattress you have, so we didn't catch it there either. we did catch it when we tried to put a King mattress on a Cal.King bed frame but customer service says its past the first 100 days so they will not fix the problem. We recommend anyone doing business with sleep number check what you order and have the sales person write specifically what you order in plain english on the order form, because they will sell you something in stock vs. what you want if they think you wont notice or don't know any better. One last though, My wife had issues with sales and customer service, she felt like they were treating her like she was dumb and didn't know anything, I also witness this when I talked to them. it might be isolated, but worth mentioning. our sleep number customer number is 1013881647
This review is for Sleep Number
Owned for: 3-6 months
Condition: Don't know

45 - 54 years old

Male

Stomach Sleeper

250-300 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Back Pain, Neck Pain, Sleeping Hot

0
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Female
Shelley HMount Juliet, TN
Review left on Apr 22, 2018

Don't get a sleep number bed!

We bought the split top king iLE with adjustable base for 8K. It was delivered (team spoke little English & made my home smell of smoke & BO). They could not get the base to work. I could not understand the delivery guys, he handed me a phone with a manager who explained they would unplug the power to the base, but mattress would work. They would replace it. Another day off of work for another delivery. I could understand the 2nd team, and they were professional. However, they were confused - seems no one communicated to them they were swapping out a base. I had to catch them up. They had to make some calls to figure out what was what, then assembled our bed, got it to work. As we slept a few weeks on the split top, we realized the gap was pulling wider and wider and there was a big space down the middle of the bed and our dogs would fall through - we called to swap out the bed for the full king (no split at top). This voids the 100 day trial when the new bed arrives. So another day off of work for the new mattress to get here - the team is another bad experience - smell of smoke & BO; cannot speak any English. They put the bed together and leave. I notice later when putting on sheets the cover that zips on the sleep number bed is ripped in 2 places - it wasn't sewn together at the factory - we take pictures and call our sales guy. We really can't take a 4th day off of work to deal with this bed. So, we agree to have them ship to us a new zip on cover - they say we can watch youtube videos on how to install it. Personally, I think they should make a weekend available to come take care of this as we paid 8K! cover arrives and I go to put it on - wrong size was sent - it made a big gap at end of zipper about 3 or 4 inches. i think it's a CA King. I'm done - ship back this cover and put on my ripped one and i'll sew it up myself. Enough time spent on this bed and days off. Advice - don't buy a sleep number bed - lots of headache. I miss my tempurpedic - it was better quality. Wish I could return this but i'm stuck
This review is for Sleep Number Innovation iLE bed
Owned for: 1-3 months
Condition: Like new

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

Allergies, Neck Pain, Sleeping Hot

0
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