Haven't even had it a year and we have swells. It was rated a firm mattress. Cannot get it replaced because it has a couple stains on it. I guess we didn't read the fine print!! They "reserved" their right to not offer a warranty replacement.
Complete waste of money!
This review is for Restonic ComfortCare Carmona Euro Top
When a company won't take care of the product they represent by backing with fabulous warranty, don't waste your time. We have had this mattress for just a few days over a year. My husband said he was having issues with a body impression on the mattress. So I called Billy Bob's Beds, where we purchased the product and was very disappointed in the LACK OF customer service. I'm really not expecting much from the company either after reading all the negative reviews. Word to the wise, do your homework before purchasing a bed from these people. Terrible to spent close to $1,000 on a mattress to have issues with it so soon...
VERY DISAPPOINTED VERY ANGRY
This review is for Restonic ComfortCare Select
Owned for: 1 year
Condition: Moderately worn
55 - 64 years old
Female
Stomach Sleeper
150-200 lbs
Prefers Somewhat Harder Feel
Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleeping Hot
After 2 1/2 years it is already sagging try to get them to honor the warranty is hell,they want pictures,then they want more,they say it has been approved then they say speaking with the store they say NO,then they want you to pay for shipping,they wont ship until it is paid...this company should be out of business far better companies than this...
We purchase this bed 14 months ago. At first it felt like we were sleeping in a pillow of clouds. This was our first plush, previous firm mattresses lasted well for us but didn't seem to help with back and body pain, so we chose to try a plush/pillow top type. This is a king size and figured that would help give us room so it wouldn't wear as quickly forming indents. We are both between 220 and 240lbs and average height. 11 months later I decided to look for our receipt to see the purchase date. Realizing that after 11 months, there are extreme body indents that make you roll right into them. Worse than any mattress of even 20 years. The noise and creaking is HORRIBLE! I couldn't imagine a mattress could be so loud. I could maybe see past that, but it's annoying during any activity (if you get my drift). We purchasedan this on a holiday sale so got it for $600, regular price claiming to be $1100. Ok, we got it cheap, but now I know why probably.
Very dissaponted.
This review is for Restonic Comfort Master Stratus Plush
I searched for months after moving back from 10 years overseas. In Asia beds are very hard and uncomfortable.
I went to all major chains and this store in Issaquah, WA had best salesman ever. Came in at least 6 times and my ultimate purchase was my Restonic. It's been 13 months now and I am as happy as can be.
Still like new and I sleep really great.
This review is for Restonic ComfortCare Classique Euro Top Plush
45 - 54 years old
Male
Stomach Sleeper
200-250 lbs
Prefers Medium Feel
Back Pain (lower / middle), Back Pain (upper / neck), Sleep Apnea
My wife and I could never decide on a matress either it was to hard for her or to soft for me. We both enjoy this mattress we both sleep great and wake up with no pains. I would suggest this to any person that has back pains.
I can honestly say this mattress has given me the best nights' sleep I've had in years. It still feels the same as when it was delivered. I can't tell when my 55# dog jumps up or down in the middle of the night. According to my sleep/activity tracker, I have gone from waking/restless 70+ times per night before I purchased this mattress to an average of 10 per night. I'd say that is *amazing*.
The only thing I dislike is that it is so thick and tall. I had to buy the deepest pocket fitted sheets to find one to fit. And the bed is so tall I can't sit on the edge to put my shoes on in the mornings-- I have to climb up and down. (I'm 5'6").
Overall, I'm very very happy with this mattress.
This review is for Restonic ComfortCare
Owned for: 6-12 months
Condition: Like new
45 - 54 years old
Female
Back Sleeper
200-250 lbs
Prefers Medium Feel
Acid Reflux, Back Pain (lower / middle), Plus Size, Sleeping Hot
We bought this bed and they claim it is $3999 value. We paid $1200. It is the worst bed I have ever slept in. We have slept in cheap beds and expensive beds in the past and thought we were treating ourselves with this one. Worst mistake ever. My partner and I wake up in agony every morning and now have constant back pain. It's so uncomfortable yet still unsupportive. Something that only came to light after half an hour plus of laying in it. It's just not well made. All the fluff about different layers doing different things to support and cushion is lies. We appealed to Restonic who basically told us that they have no legal obligation to make comfortable and supportive beds and that they would not refund us. They said we had to buy a mattress topper. Like this would make up for the poor foundation of the bed if we had more padding...and at our expense anyway. Truly awful bed. Truly awful company.
