King Koil
Mattress Ratings & Reviews

King Koil logo
93/100
Excellent
Back Support
64
Pressure Relief
64
Sleep Quality
70
Stays "Cool"
70
Value
54
Warranty Service
44
Average Lifespan
12.3 Years
Back Support
64
Pressure Relief
64
Sleep Quality
70
Stays "Cool"
70
Value
54
Warranty Service
44
Average Lifespan
12.3 Years
FILTER
3,927 total ratings, 41 with reviews
Male
JennPedricktown, NJ
Review left on Feb 2, 2018

I'm jealous!

We purchased a new bed for our son and the salesman suggested this mattress. The was a floor model, it seemed alright, nothing spectacular. We bought it. R&F delivered and set it up a few days later. My son is now sleeping like a log! When we had company over, we gave them our bed, because it's a Sealy super deluxe wonderful memory foam cooling something, and used our son's bed. Mother of Pearl his bed is more comfortable than ours!!! I was so shocked to find I woke up with less back, hip and neck pain. This kid is sleeping like a king on the way less expensive mattress.
This review is for King Koil Perfect Response Torrance Euro Top
Owned for: 6-12 months
Condition: Like new
0
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Male
MikeOrange, CA
Review left on Jan 18, 2018

Horrible customer service

This is by far the worst customer service I have ever experienced. My mattress started showing manufacture defects around 9 months. I ended up working with an executive trying to get my bed covered by the warranty, he was laid off and i have heard nothing for the last 5 months. My wife and i cannot even sleep in it at this point. Worst service ever.
This review is for King Koil Brand
Owned for: 6-12 months
Condition: Completely worn

25 - 34 years old

Male

Stomach Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Back Pain, Neck Pain, Restless Leg, Sleeping Hot

0
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Female
DebLancaster, PA
Review left on Nov 28, 2017

Hard PLush

Purchase a mattress Laura Ashlely mattress at Boscovs. the bed on floor was much more comfortable, the bed received is too hard.They passed us to manufacturer. Getting the run around from the store and the manufacturers. The store even wants us to pay for return. Ridiculous! Even after photos and inspection and many calls., my back is hurting. NOT happy with both. I truly regret changing mattress brands. A plush mattress should not be hard. I miss my Dream. All I want is a good soft bed.
This review is for Laura Ashley
Owned for: 1-3 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Neck Pain, Restless Leg, Scoliosis, Sleep Apnea, Spinal Stenosis, Spondylolisthesis

0
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Female
Jennifer
Review left on Sep 3, 2017

Rip off

Not st all the mattress I was promised.
This review is for Dr Breus Bed
Owned for: 5 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Allergies, Back Pain, Neck Pain

0
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Female
Serina HAthens, AL
Review left on Jan 26, 2017

Great Purchase!!!

I love it. The mattress is soft and comfortable and a great value for your money.
This review is for King Koil Spine Support
Owned for: Less than a year
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Softer Feel

Neck Pain

0
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Female
MichelleSaint George, UT
Review left on Mar 5, 2016

We are replacing it. Leaves huge impressions. Awful!

The bed, mattresses and box springs was selected by an interior designer when we moved into our home. Big mistake. Do your research and pick your own mattress and expect to pay high dollar for a comfortable sleep. My husband couldn't sleep because the mattress left a huge impression on his side and he felt like he had to cling to the side and if he tried to move toward the middle, it was like climbing a hill. We rotated and I took his side. Now he is more comfortable and I can't get more than 2-3 hours sleeping in this gigantic impression. Horrible!!! We are upgrading to a Temperpedic.
This review is for King Koil Spine Support
Owned for: 3 years
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

Back Pain, Spinal Stenosis

0
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Female
SherylTampa, FL
Review left on Feb 12, 2016

Worst overpriced mattress I ever owned.

I thought it was just me, but from the reviews I have read, I'm not the only one. This mattress tends to shift to one side. I have to turn it once a week to shift the inside padding. Since I purchased it from an outlet store I could not return it or get a replacement. Don't ever buy this brand! You have been warned.
This review is for King Koil
Owned for: 4 years
Condition: Completely worn

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Hip Pain, Neck Pain

0
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Female
Helen R
Review left on Jan 27, 2016

Best bed I have ever owned

Our bed is a 'Regal Luxury' Jaclyn Smith 'Home' by King Koil Other people have slept on this bed from time to time over the years, inlaws & friends when house sitting for us and they always rave about how comfortable our bed is. I bought it on sale 12 years ago for 2K cash and it's still a great bed but I want a new mattress now. I will keep the base as it's in excellent condition still and just get the mattress replaced.
This review is for Jaclyn Smith
Owned for: 12 years
Condition: Moderately worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Female
BarbTrenton, MI
Review left on Dec 5, 2014

mattress sags 1 inch after 4 months.

King koil will not do anything about this matress. They said it would have to be at least 1 1/2 inch of sagging! THAT IS UNACCEPTABLE. I have a mattress over 25 years old with NO sagging. This was an expensive mattress and I would expect better customer service than this. Do NOT PURCHASE a mattress from king koil!!!!!
This review is for King Koil Brand
Owned for: 3-6 months
Condition: Moderately worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
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Female
Jodi
Review left on Sep 3, 2014

Deep hole forms after about 6 months, awful will never b...

Deep hole forms after about 6 months, awful will never buy this one again. Store will not refund but has replaced and the replacement did the same thing
This review is for Comfort Solutions iMattress XS1 Firm

55 - 64 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Back Pain, Neck Pain

Official Response
Anonymous, We do care, I'm not sure who you may be have spoke to about this. please contact King Koil at 800-525-8331 or go to this page on our website: http://www.kingkoil.com/customer-service/express-warranty-claim/
0
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