Beautyrest
Mattress Ratings & Reviews

84/100

Very Good

Based on 115k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

11.3 Years

Shop this Brand

on beautyrest.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

11.3 Years

Shop this Brand

on beautyrest.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

FILTER

115k total ratings, 582 with reviews

Sort by:

Darissa H

Review left on Nov 19, 2012

Plush Simmons Mattress cave in

I had always slept in a Simmons bed since I was a child. My parents and grandparents never brought another brand of matters because my family believed “It was worth buying a Simmons for its reliable quality.” I got married last year and obviously I told my husband our mattress had to be a Simmons. We paid over $2,000 for a king size Beautyrest World Class (plush). However, the mattress began to caved in during the firsts months of use. I knew the mattress has to be defective because I had a beautryrest plush at my parents home and it never subsided. Its been 12 months sleeping in this mattress and my husband has develop problems in his lower back, actually he sleeps I the bed until 2 or 3am and then the pain is so much that he has to go to the sofa. We called Simmon’s customer service and demanded for the warranty to respond. We waited weeks for an inspector to come and see the mattress. He only took a picture of the bed with a cord and a rule marking depth and he told Simmons would contact us very shortly. Weeks later we received a plain letter from Simmons simply denying any warranty responsibility, not even signed. We called immediately and they told us that the warranty was denied because the mattress is 1.25 inch caved in and that warranties only covered if it is 1.50 inch caved in. Since Simmons denied warranty for only .25 inch of collapse we have to buy again a new mattress having a new one already. Indeed, I can assure you it wont be Simmons, and my family as well will never buy a Simmons again. Worst customer service.

This review is for Beautyrest

See full review

Cammy WMountlake Terrace, WA

Review left on Oct 21, 2012

hang on to your money

Don't ever buy a ": just returned today after only one night" there's nothing wrong with it you just don't get the 100 days to try out bed. BAD move on my part. They sent it back because is sagged and was lumping, All I wanted was an exchange, Oh no, no ! that has to go through 10 year brand new warranty (that is not worth the paper its written on). through local manufacturer Simmons, thirty miles away maybe. I was not in the greatest shape because of a serious accident my boyfriend and I were in, Which is why I had to buy a new bed. After several spine injections and 3 surgeries later I did not have the strength to fight with the, I had to buy a new mattress, I would recommend Costco, they back there products. So instead of throwing $1500 in trash go somewhere else. I have pictures of sags and bumps up to 3 inches deep. Simmons Tech came out 3-4 times and the last 2 times the sag was 1/4 to high to return it, a week later it sagged to an !/8th of an inch too high to return it (See where this is going?). Then manager said the tech had already been out there too many times and would not come back out again for any reason. Super service. I could hardly move and the manager said I must have done something, I told him to have his delivery guys to come out and see it was in EXACTLY same place. NO< NO couldn't do that. The whole experience could not have been any worse. Back got worse though and did need surgery and lots of therapy do to their poor response. I own my own business and try to go that extra mile for every customer and they are not paying me thousands of dollars.

This review is for Beautyrest Classic

Female

Side Sleeper

150-200 lbs

See full review

Ronald GAiken, SC

Review left on Sep 15, 2012

It blew out!

I normally recommend that you avoid this mattress, however it has been discontinued by Simmons. In my opinion it had a design defect as I experienced what has been called a "blow out". The side of the mattress had a large bulge and the top of the side above it was a valley. Simmons has agreed to replace it but I have to pay shipping. As this appears to be a design defect (many other "blow outs" reported for the NXG) Simmons should absorb the shipping cost. I even have to dispose of the defective mattress. It seems that a class action may be the answer.

This review is for Simmons BeautyRest NxG 250

Male

Back Sleeper

200-250 lbs

See full review+ 1 comment

Bob GStoughton, MA

Review left on Aug 12, 2012

Do not buy this mattress

The bed was manufactured on 2/5/2008 internally. We have had the set for only 2 years. We both wake up with horrible back pain. My wife even had back surgery while it was not the complete cause it was a contributing factor. I have turned the matteress around and over several times in the hopes of getting a better nights sleep.

This review is for Simmons BeautyRest World Class Kinard Latex Plush Firm

Male

Side Sleeper

200-250 lbs

See full review

Josh BCarlisle, PA

Review left on May 7, 2012

HORRIBLE HORRIBLE HORRIBLE

This product will give you severe back pain, and will fall apart. This product retails at Mattress Warehouse which is where I bought this for 1200.00. They have replaced it twice now and will not return my money, just give me the same junk product. I will never buy another Simmons product and will inform everyone I know how junky these product are.

This review is for Simmons BeautyRest World Class Whitehaven Visco 200 Pillowtop

See full review

Donna HAlexandria, VA

Review left on Mar 14, 2012

Not the same bed that was in the store!

The bed we tested in Mattress Warehouse on Pickett St in Alexandria VA was nice and firm and very comfortable. The bed that was delivered was NOT the same mattress that was in the store. This bed has a hard rim around the edge and the inside is mushy. It kills my back. It's like trying to sleep in a tub full of quicksand. I have placed a "request for return" thru their website as required and sent two e-mails over the past week and have had no response. DO NOT BUY A BED FROM THIS STORE.

This review is for Beautyrest Classic

Female

Side Sleeper

150-200 lbs

See full review+ 3 comments

Israela FSan Antonio, TX

Review left on Dec 16, 2011

Sagging pits to sleep in

I've had this queen set for less than 2 years. I have fibromyalgia, so chronic pain is an issue. When I purchased this, The salesman said that this was second only to the tempurpedic, which was such a different type of mattress, i was reluctant to buy. I am in chronic pain BECAUSE of this bed. It sags SO badly, the only place that doesn't (yet) is thevery middle. I had never before spent SO much for a mattress (an especially huge expense as my only income is social security. I feel extremely taken advantage of. I would not recommend this bed to anyone!! This is the first "premium" mattress I had ever sprung for. It is the most uncomfortable mattrress i have ever had!

This review is for Simmons BeautyRest Classic Bardwell Pillowtop

Female

Back Sleeper

200-250 lbs

See full review

B GTucson, AZ

Review left on Dec 13, 2011

Big Disappointment!

We bought this mattress September of 2008. It was less than a year old and we were waking up sore. Indentations were already forming in the bed. We bought a memory foam topper which improved the comfort. But the ridge in the middle of the bed was magnified by the topper making it into a mini mountain. You literally felt as if you were rolling up and over a mountain to get to the other side. Unfortunately, the memory foam proved to hot to sleep on so off it came. Despite constant turning of the mattress, the indentations grew (I'm 110 lbs) and so did the mountain in the middle. I wake up stiff and sore most mornings. Based on other reviews I'm not going to try and invoke the warranty. We'll be buying a different mattress soon. Don't waste your money, by another brand.

This review is for Simmons BeautyRest Classic Donovan Visco Plush

See full review

Tony NMontgomery, NY

Review left on Oct 17, 2011

DON’T EVER BUY A SIMMOMS MATTRESS!

We bought our first Simmons Beautyrest Matira Extra Firm King Mattress online from Sears for a great price [or so I thought!] on September 8, 2011. [Order #263718602] It was delivered on September 16, 2011. However, we did try it out first at Sears in Middletown, NY and Sleepy’s in Montgomery, NY. It felt like a great mattress in the store! After sleeping on it first night, we were thrilled with this mattress! It was downhill after that…..literally It developed deep impressions within a few days and I feel I'm sinking into a deep hole! On September 18, 2011, I called Sears and they said that they would exchange it at no charge. The second mattress was delivered on October 5, 2011. After sleeping on it for 2 nights, it too started to sag! I could understand this if I was 400 pounds but I am approximately 220-225 pounds! The replacement was as bad as the first! Could it have been a defective lot of mattresses? Or maybe it was the delivery?.........But that’s another story! On October 7, 2011, I called CS Rep. Ivy at Sears and she said that they would make only one exchange! The manager, Eva # 250187, was also no help! In fact, she was rather short with me. After hanging up with her, I called American Express and disputed the charge. They told me not to pay my current statement and they will have a decision in 3-4 weeks. It appears from the comments on GoodBed.com that the quality and warranty of Simmons mattresses have gone downhill! At this point, I would like to upgrade to any brand other than Simmons! Sleeping on this Simmons mattress is like “sleeping in a hole”!

This review is for Beautyrest Classic

Male

Side Sleeper

200-250 lbs

See full review+ 1 comment

Ben CBoise, ID

Review left on Oct 8, 2011

JUNK in 1 Month

Poorest quality springs on the market you would be better off building your own mattress out of sticks and leaves. Why cant they put desent springs in these. Thats what it boils down to cheap springs that loose they resilience I wake up with aches and pains. If I sleep on the couch I wake up refreshed. JUNK JUNK JUNK Buyer beware

This review is for Beautyrest

Male

Side Sleeper

200-250 lbs

See full review

...

11560

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Beautyrest
Mattress Ratings & Reviews

Plush Simmons Mattress cave in

hang on to your money

It blew out!

Do not buy this mattress

HORRIBLE HORRIBLE HORRIBLE

Not the same bed that was in the store!

Sagging pits to sleep in

Big Disappointment!

DON’T EVER BUY A SIMMOMS MATTRESS!

JUNK in 1 Month

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Beautyrest Mattress Ratings & Reviews

Plush Simmons Mattress cave in

hang on to your money

It blew out!

Do not buy this mattress

HORRIBLE HORRIBLE HORRIBLE

Not the same bed that was in the store!

Sagging pits to sleep in

Big Disappointment!

DON’T EVER BUY A SIMMOMS MATTRESS!

JUNK in 1 Month

Beautyrest
Mattress Ratings & Reviews