Beautyrest
Mattress Ratings & Reviews

Beautyrest logo
83/100
Very Good
Back Support
62
Pressure Relief
62
Sleep Quality
65
Stays "Cool"
70
Value
50
Warranty Service
46
Average Lifespan
11.3 Years
Back Support
62
Pressure Relief
62
Sleep Quality
65
Stays "Cool"
70
Value
50
Warranty Service
46
Average Lifespan
11.3 Years
FILTER
115k total ratings, 580 with reviews
Female
DeborahRed Deer, AB
Review left on Mar 21, 2018

Lumpy with weak sidewalls

Very disappointed as I have to go and buy a new mattress when I thought this one would last a while. Did not get a warranty on it as the furniture store had problems delivering a California King to the upstairs of my house. First few months, it was a dream....after a year it has become a nightmare!
This review is for Simmons Beautyrest Black Phoebe Plush
Owned for: 4 years
Condition: Completely worn

Over 65 years old

Female

Side Sleeper

200-250 lbs

Prefers Medium

Arthritis, Back Pain (lower / middle), Fibromyalgia, Plus Size, Restless Leg

0
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Male
MarcPetit-Rocher, NB
Review left on Mar 18, 2018

The worst so call firm mattress

Simmons / Beautyrest should stop making this mattress since after two weeks I had to switch side and now I sleep in the middle. The company refered me to the store (The Brick) who has the worst customer service ever. I would recommend to stay away from that store and never buy a Simmons / Beautyrest mattress. I lost my money since I would need to continue sleeping in the defective areas in order to make the sagging of at least 1.5 inches to have a claim under warranty. The store have huge sales and I have a feeling that the Hotel Diamond series is made cheaper. You are made to believe it’s a great quality mattress because of the price. It’s all a scam!
This review is for Simmons Beautyrest Hotel Diamond 3 Firm Pillowtop
Owned for: 1-3 months
Condition: Completely worn

55 - 64 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

Airborne Allergies, Arthritis, Back Pain (lower / middle), Back Pain (upper / neck)

0
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Female
RoseStow, OH
Review left on Mar 15, 2018

Satisfied

No problems in back since had mattress
This review is for Simmons BeautySleep Adriatic Sea Luxury Firm Pillow Top
Owned for: More than 20 years
Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Acid Reflux, Airborne Allergies, Arthritis, Hip Pain, Back Pain (upper / neck), Osteoporosis, Spondylolisthesis

0
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Female
mitziOdessa, TX
Review left on Mar 7, 2018

sleeping on potholes

This was supposed to be the top of the line mattress at Sears. with in a month i started to feel sagging in various spots. I called Sears to complain about the quality, but because I didn't notify them within the 60 day window, the refused to replace. They will not send anyone out to look at it. They wanted pictures, so I sent them. they said there were stains- which there is NONE. My camera cast shadows so the denied the claim. The mattress is soo bad, I had to buy a new one while still paying off this one. The lumps/sagging is everywhere. I am not a heavy person so that was not the cause. Unfortunately Beautyrest says I must go through Sears. Sears has the worst customer service I have ever come across. Do not buy this bed and do not buy any bed through sears!
This review is for Beautyrest Black Katarina Luxury Firm Pillowtop
Owned for: 1 year
Condition: Very worn

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Back Pain (upper / neck), Spondylolisthesis

0
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Female
AmandaBillerica, MA
Review left on Mar 5, 2018

Nope.

We were at a store buying a mattress for our 4 year old and decided to look around for ourselves as our old Tempurpedic was getting really worn. This model was recommended to us by the sleep specialist based on our body types and sleep positions and preferences, and of all the mattresses he showed us, this one felt the best aside from the expensive latex ones. We purchased on impulse, buying the same day because it was on sale. I am a very curvy female side sleeper who likes SOFT beds, and this was supposed to be the softest ("most conforming") in the store. The new one that was delivered was as hard as a rock and after two weeks, I wanted to exchange. My husband liked it so we decided to keep it longer and see it through the break in period. We are two months in and I now have femoral nerve pain shooting down my leg thanks to this torture contraption. We have one of the "expensive latex ones" coming tomorrow and I've been counting down the number of "sleeps" left like a child before Christmas. The top layers of this bed do feel somewhat soft and comfy, but the springs underneath are hard and do not indent to allow your body to align correctly. This might be totally fine for someone who's a back/stomach sleeper or who has a straighter frame, but even my no-hipped husband has decided he also hates it and it's causing him pain. I will concede that it could be that we've been sleeping on a Tempurpedic for many years prior to this, but we're done with innersprings forever.
This review is for Simmons Beautyrest Platinum Gabriella Plush Pillowtop
Owned for: 1-3 months
Condition: Like new

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer

Airborne Allergies, Arthritis, Back Pain (lower / middle), Fibromyalgia, Hip Pain, Back Pain (upper / neck), Plus Size, Restless Leg, Sleeping Hot, Spinal Stenosis, Spondylolisthesis

0
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Female
KcCamas, WA
Review left on Mar 1, 2018

Very disappointed completely came apart and large holes

Very disappointed in this Ca king nxg. I wish the company would take back. Beyond disappointed and have to now buy another mattress
This review is for Simmons Beautyrest NxG 200G Plush
Owned for: 3 years
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Somewhat Softer

Back Pain (lower / middle), Back Pain (upper / neck), Spinal Stenosis, Spondylolisthesis

0
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Female
KaileyRockport, NB
Review left on Feb 26, 2018

Developed body impressions

We were out for a firm mattress and communicated that to the sales person. Also take note that "firm" is in the name of the mattress. We had this brand new mattress less then 2 weeks and it developed body impressions an inch deep (measured without a body in it, so it significantly deeper when we were in them). Because of these body impressions we cannot comfortably lay together, spoon, or lay at a different angle from the body impression. The body impressions hold us in place and separate from each other. The dip pushes my husband's shoulders up and he sleeps worse than he did on our old coil mattress. These body impressions do not currently meet the warranty card specifications so Simmons isn't doing anything about it. They recommended we rotate it to even things out and was told by a representative that "these impressions are ok" Reminder we had the mattress less than 2 weeks before the impressions showed up. The mattress was a dream for about a week and we are very disappointed at how everything turned out.
This review is for Simmons Beautyrest Black Legendary Luxury Firm
Owned for: Less than a year
Condition: Moderately worn

25 - 34 years old

Female

Side Sleeper

100-150 lbs

Prefers Somewhat Harder

Back Pain (lower / middle)

0
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Male
TonySeabrook, TX
Review left on Feb 19, 2018

Just the Right Support

Luxury firm is the right firmness for me. Our prior mattress was too soft and some of the ones we tried in the store were too firm. This one seems to be just right so far. Very comfortable but it does not feel like there is any cooling or ventilation. Overall a very good mattress.
This review is for Simmons Beautyrest Black Hybrid Gladney Luxury Firm
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Male

Side Sleeper

250-300 lbs

Prefers Medium

Airborne Allergies, Arthritis, Back Pain (lower / middle), Hip Pain, Back Pain (upper / neck), Sleep Apnea, Sleeping Hot

0
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Male
LawrenceSeattle, WA
Review left on Feb 13, 2018

Piece of Junk and Poor Factory Service

Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State Consumer Protection; they contacted Simmons, Simmons lied on their response. I finally gave up and gave the mattress away, bought a different brand at Costco. Now Costco is selling Simmons...that is, until C discovers that S will not honor a warranty and C has to pay out all of those claims. Repeat: Do NOT purchase a Simmons mattress.
This review is for Beautyrest Recharge World Class
Owned for: 2 years
Condition: Like new

Over 65 years old

Male

Back Sleeper

200-250 lbs

Prefers Somewhat Harder

Back Pain (lower / middle), Hip Pain, Sleep Apnea

0
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Male
DustinOrange, CA
Review left on Feb 12, 2018

Great for the short term, but NOT durable, TERRIBLE Warranty

Initially the mattress was great and comfortable, after about 18 months the body depressions on the mattress developed. This occurred on both my side (250 lbs) and my wifes side (140 lbs). The body depressions became so bad that I developed back pain from it. At about the 3 year mark we contact Simmons for the warranty, after review they claimed that the warranty is void due to a hot chocolate stain near the foot of the bed. They also claimed that the bod depressions were not bad enough, I guess sleeping in a valley is normal for Simmons. After this experience, I can assure you that we will never purchase anoth Seely-Simmons mattress and will advise friends and family against it.
This review is for Simmons Beautyrest Recharge Lydia Manor II Luxury Firm Pillowtop
Owned for: 3 years
Condition: Very worn

35 - 44 years old

Male

Side Sleeper

200-250 lbs

Prefers Somewhat Harder

Acid Reflux

0
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Beautyrest Mattress Reviews - Page 29 | GoodBed