Gardner White Furniture
What Shoppers Are Saying Gardner White Furniture
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Top Praise & Complaints Gardner White Furniture
Praise
People who are happy with Gardner White Furniture frequently praise Customer Service, Professionalism, Sales Pressure, Shopping Efficiency and Product Selection.
Complaints
People who are unhappy with Gardner White Furniture frequently complain about Customer Service and Transparency.
People who are happy with Gardner White Furniture sometimes complain about Service.
Most helpful positive review
Service was great and informative on our furniture options
We our very happy with our new furniture, sales person Mario was great and delivery was on time and setup was perfect! Thank you to your team! Read more
—Tim C from New Baltimore, MI
Most helpful negative review
Highly fraudulent & unethical behavior - avoid
Do not buy from this store or brand - eternal headaches. I mistakenly perceived GW as a reputable brand. Will file complaint with BBB. First issue, the sales associate in the store sold us our purchase on a payment plan, provided a receipt that reflecte… Read more
—Josh from Rochester, MI
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Ratings Breakdown Gardner White Furniture Reviews
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Reviews Gardner White Furniture
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(based on 634 ratings + 129 reviews) |
| Recommendations | |
| Recommendations | 594 of 634 ratings would recommend Gardner White Furniture to a friend |
- Purchased at Gardner White Furniture (Rochester Hills, MI)
Official Response
Thank you so much! Pat is great and we are glad you agree!
- Purchased at Gardner White Furniture (Warren, MI)
Official Response
Very sorry to hear this! Please reach out to our Customer Care team at ce@gardner-white[dot]com and we can look into this for you!
- Purchased at Gardner White Furniture (Shelby Township, MI)
Official Response
Thank you so much! We are looking forward to assisting you again!
- Purchased at Gardner White Furniture (Warren, MI)
Official Response
Thank you for the nice comment. Art Van went out of business a few years ago, but Gardner White did move into their old location so I think that is causing some of the confusion. Thank you!
- Purchased at Gardner White Furniture (Rochester Hills, MI)
Official Response
Very sorry to hear you had a less than ideal experience. We'll look into this and work on being better in the future!
- Purchased at Gardner White Furniture (Canton, MI)
Official Response
Thank you so much for lettings us know that David was so helpful for you! Enjoy your new mattress!