Zenhaven Gentle Firm
GoodBed Expert Review
Our Take on Zenhaven Gentle Firm

Founder of GoodBed, Leading Mattress Expert
- Want a medium-firm mattress (i.e., just a little firmer than average)
- Are mainly a back sleeper (though this mattress can also be very good for stomach or side sleepers)
- Are seeking a mattress with excellent materials and construction
- Are very easily disturbed by other movements in the bed (motion isolation is exceptional)
- Want your mattress to be made from highly natural and/or organic materials
- Prefer no 'memory feel' in your mattress
- Want to be able to adjust the comfort level of your mattress in the future if needed
- Would like a mattress with excellent adjustable base compatibility
- Weigh 175 lb or less, especially if you sleep on your side
- Like a fair bit of bounce in your mattress
- Regularly sit or sleep along the edge of your bed (edge support is good, but not the best)
- Are allergic to latex
- Are allergic to wool
Compare These Products
Zenhaven Gentle Firm vs. Other Beds
Compare the Zenhaven Gentle Firm mattress side by side with other Zenhaven models, or with mattresses from other brands.
Where to Buy
Zenhaven Gentle Firm
Frequently Asked Questions
Zenhaven Gentle Firm
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In our evaluation of the Zenhaven Gentle Firm mattress, we found it to be a Medium-Firm (4) on the GoodBed rating scale (1= firmest, 9 = softest).
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Mattress matching is highly personal. This is why GoodBed refuses to publish bogus "best mattress" lists and instead created an advanced mattress matching tool called the GoodBed Quiz. This quiz can assess your requirements in just a few minutes, and then calculate your personal Match Score for the Zenhaven Gentle Firm mattress, along with any of the other 800+ mattresses that we've evaluated.
To see your Match Score for the Zenhaven Gentle Firm, simply use this link to take the GoodBed Quiz. Your Match Score for this mattress will be shown at the top of your quiz results, and will include a detailed explanation of how it matches up with your personal mattress requirements. Each Match Score is based on over 50 different Mattress DNA™ attributes that we measure through our proprietary mattress testing framework.
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Yes, the Zenhaven Gentle Firm mattress is adjustable base compatible. This means it is designed to be used on an adjustable base without incurring damage or voiding the warranty. In our review of this mattress, we tested it on an adjustable base to look for any adverse effects as the head and foot are elevated, and to see how well it conforms to the contours of the base both with and without the weight of a sleeper. Overall, we found the Zenhaven (Firm Side) to have excellent adjustable base compatibility.
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- Length: 15-year warranty.
- Indentation coverage: 1" and deeper.
- Proration: 15 years of full ("non-prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay $99 shipping charge both ways.
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Here are the in-home trial details for mattresses purchased from the Saatva website:
- Policy: Comfort Guarantee -- Mattresses can be returned for refund for up to 365 days
- Fees: For returns, Saatva will pick up your mattress and provide a full refund minus a $99 handling fee.
- Notes: Your mattress can be returned for any reason during the 365-night in-home sleep trial. Only the Lineal adjustable base cannot be returned or exchanged.
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Here are the delivery terms for mattresses purchased from the Saatva website:
- Policy: Delivery available - Free with any mattress purchase
- Set-up: Set-up provided free with delivery
- Removal: Removal of old mattress provided free with delivery
- Timing: Typical deliveries range from 2-8 days. Remote deliveries may range from 14-21 days.
- Notes: Saatva now offers free White Glove Delivery, which includes in-home setup + free mattress & foundation removal (NEW as of Dec '17).
Reviews Zenhaven (Firm Side)
Other Models from Zenhaven
Additional Information
General Description
Zenhaven is the perfect marriage of luxurious comfort and healthy support. Each Zenhaven mattress can be flipped for a Gentle Firm softness level on one side and a Luxury Plush softness on the other. The Gentle Firm side is 18% firmer than Luxury Plush, for those who want a slightly firmer feel.
Each Zenhaven mattress consists of these components:
- Organic Cotton Cover: A cover of quilted circular knit organic cotton with a sewn-on custom-embroidered label.
- Organic Wool Layers: 1" of organic New Zealand wool (0.5" on each side) – providing a flame-retardant barrier without chemicals which also adds breathability and moisture-wicking properties.
- Latex "5-Zone" Comfort Layers: 3" of natural Talalay latex comfort layers (1.5" on each side – with ILD of ~22 on the Gentle Firm side and ~17 on the Luxury Plush side). Each side features a proprietary 5-zone design that gives you firmer support beneath the torso and shoulders and more subtle support elsewhere.
- Latex Support Cores: 6" of natural Talalay latex support layers (3" on each side – with ILD of ~32 on the Gentle Firm side and ~27 on the Luxury Plush side), providing more resilient support than synthetic or petroleum-based foam.
Zenhaven mattresses are backed by a 20-year non-prorated warranty and a 75-night in-home trial.
From the GoodBed Editors:
To decide whether Zenhaven is the right choice for you, read GoodBed's expert review of the Zenhaven mattress or watch our in-depth video review of the Zenhaven mattress.
Warranty
- Length: 15-year warranty.
- Indentation coverage: 1" and deeper.
- Proration: 15 years of full ("non-prorated") replacement coverage.
- Claim Fees: After 2 years, owners pay $99 shipping charge both ways.
About This Model
Status | Active (released 2016) |
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Manufacturer | Zenhaven |
Comfort Level | Medium-Firm |
Surface Type | Unquilted |
Support Type | Latex |
Build Details |
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Corrections
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