Saatva Classic 14.5" Luxury Firm
Mattress Ratings & Reviews

Saatva Classic 14.5" Luxury Firm logo
82/100
Very Good
Back Support
65
Pressure Relief
62
Sleep Quality
62
Stays "Cool"
78
Value
78
Warranty Service
78
Average Lifespan
N/A
Back Support
65
Pressure Relief
62
Sleep Quality
62
Stays "Cool"
78
Value
78
Warranty Service
78
Average Lifespan
N/A
FILTER
427 total ratings, 91 with reviews
Male
Michael PImperial, MO
Review left on Mar 11, 2015

We have two of queen size beds from Saatva My wife and I...

We have two of queen size beds from Saatva My wife and I have tried all manufacturers from Sealy to Serta. We took a chance to order on line based on many great reviews. We were not disappointed. The only mistake we made the mattress was a little to high for my wife who is 5 '2" We made the adjustment by ordering one of Saatva low profile frames. The frame very well made solved the height problem. It would be nice to walk into a Saatva store to lay on one of there mattresses, but Having a store in several states would run the price of their product up. Saatva has a great product. We have had no problems
This review is for Saatva Classic 14.5" Luxury Firm
Condition: Like new

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

Allergies, Arthritis, Neck Pain

0
See full review

Male
PaulEast Hampstead, NH
Review left on Mar 10, 2015

Fantastic Product & Incredible Company

We recently purchased a Saatva mattress after a lengthy period of deliberation. After all, buying a product of this type over the internet was a bit uneasy. However, after sleeping on the mattress for a period of time, it is by far the best mattress we've ever owned!!! With that said, we found the company itself to be one of integrity, character, and truly committed to their customers. While we made every effort to ensure that we had purchased the correct mattress (as suggested on Saatva’s website), we found that we 'should' have purchased the foundation for our platform bed. This would have made periodic rotations and changing the linens much easier. Because we purchased the 14.5 inch mattress, adding the 4 inch foundation would have brought the total height to an uncomfortable level. After speaking with Charlie in customer service, we decided that we needed the 11.5 inch mattress, along with the 4 inch foundation, resulting in desired height. While they have a lenient exchange policy, I realize that any exchange is a cost to Saatva, something I’m sure they want to avoid (and we as well). With that said, our satisfaction was as important to them as the success of their company, as shown in their willingness to make the appropriate exchange. This level of customer commitment is hard to find in any industry today, let alone the mattress industry. Saatva is ‘head and shoulders’ above their competitors. I will ALWAYS purchase a Saatva mattress in the years to come. Their products are the best in the industry and they are fantastic company to work with!!
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

Arthritis, Back Pain, Osteoarthritis

0
See full review

Female
KimberlyLincoln, NE
Review left on Mar 8, 2015

This is the best matress you can buy!

3/8/15-this is my updated review of our Saatva mattress: Its now been over a year and my husband and I truly love this mattress. It is exactly the same as when we bought it! No impressions, no breaking down of the edges, no loss of firmness, and really comfortable! Neither of us have had any ortho issues caused by this bed. We are active people and believe this mattress promotes relief and healing from the aches and pains of being active over 50 year olds. Heres my review right after we bought our Saatva: Ordered on 1/25/2014. My husband has had issues with his back/ribs and our Doctor's Choice mattress (only 3 years old) was making it worse (or maybe was the cause). My husband reviewed mattresses for a couple weeks prior to our Saatva purchase. Saatva really sounded good and the price was right. So, we took the step and purchased the Luxury Firm. This mattress is everything we were hoping it would be. We've had our Saatva for a month now and he is so much more comfortable, and can actually lay on his side to sleep. He doesn't toss and turn, which is good for me, too. From my standpoint, it is a very comfortable mattress-the support is just right and I don't have any little nagging aches in my hips and low back when I wake up. It's thrilling to know it's not because you're getting old, it's because you didn't have a Saatva!
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1 year
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain

0
See full review

Male
Danny GMaplewood, NJ
Review left on Mar 7, 2015

A++++ Sorry I didn't discover Saatva much sooner

People, if you need a mattress and have avoided it because of the nonsensical mattress games that stores play with their prices, sizes, coil counts, etc. etc. etc...just STOP wasting your time. Saatva is the real deal. The entire process was easy, no games, my luxury firm showed up in two days on time with a courtesy call giving me a heads up when they were 5 to 30 minutes from my home. They brought the mattress set upstairs, set it up, took the packaging and old ones away and left me with this UNBELIEVABLY comfortable new set that is indescribably beautiful. No joke. Seriously.A++++++++++ in every way, every detail, start to finish.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1-3 months
Condition: Like new

45 - 54 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

0
See full review

Female
DebbieWestport, TN
Review left on Mar 6, 2015

Best Mattress on the Market

I ordered a Saatva Mattress after a lengthy search for the best. I read every review on almost every brand of mattress. I had also did comparisons on many of them. The reviews sold it for me so I went out on a limb and ordered. The customer service team was excellent. I received a personal phone call and confirmation e-mail. I was advised to measure every thing again just to make sure and it's a good thing I did. I had ordered the 14 1/2" mattress and 8" box and that would have been way too high. The 4" box with that thick mattress is still pretty high, but I like the look of a really high mattress. We also loved the fact that it is made in the USA. My husband is a Union Ironworker and USA made products mean alot to him. Every time I e-mailed questions or concerns about the order I received a response within that day. My location is in a very rural part of Tennessee so I was surprised they even delivered to me. The delivery company kept me informed of the status and time of delivery. My new mattress experience was every
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 6-12 months
Condition: Like new

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Softer Feel

Back Pain

0
See full review

Male
Andrew
Review left on Mar 5, 2015

Very misleading sales tactic

Their website claims that this Saatva mattress is Made of Organic Cotton and the foam used is a "bio based foam". No one knows what that means. So I started a chat when them and was told that the was was either made from soy or corn oil. It was also stated that no Chemical Flame Retardant is used and that the mattress is "chemical free". According to the live chat support. I thought, wow, Organic Cotton and a "bio-based foam" mattress for under $1000? Interesting. I've had bad luck before and already lost $800 due to purchasing 2 mattress that didn't work for me. So I went ahead and placed my order. I got a call from the delivery company and set up a 9am delivery. Instead, they arrived at 6am and I was half asleep. Nevertheless, I got the mattress. When I cut open the bag, I noticed a distinct smell of polyurethane foam. I thought to myself, this can't be. I looked at the label and what do you know? It's 70% Polyurethane! What a misleading sales tactic used by their site and chat support. Why not mention Polyurethane? I chatted once again and this time, they confirmed, it was 30% corn / soy and the rest is Polyurethane. Upon looking at their site. I noticed that they use CertiPUR foams. CertiPUR clearly states that their unacceptable claims that are not related to the CertiPUR-US program are "soy, agri or bio-based content, Green, Safe, Non-Toxic and Sustainable". This is the exact opposite of what we see at Saatva's website. We can read all that here: http://www.certipur.us/pages/wp-content/uploads/2012/12/Form_B_CertiPUR-US_Terms_of_Use.pdf
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1-3 months
Condition: Like new

Side Sleeper

Prefers Medium Feel

Acid Reflux, Allergies

0
See full review+ 2 comments

Male
Lorenzo
Review left on Mar 4, 2015

Thank you for amazing customer support and experience

Thank you for your amazing customer service and my experience with your company. You have no idea how amazing Alex, you and your company have been, where so many other companies far short on delivering such great customer service. From the time I purchased the bed, to you guys keeping in touch with my wife and I when the bed was being delivered and to the after the sale customer services (which most companies don’t care about you after they have sold you their products or services); you guys have been WOWING us from the start and you guys rock 100%. Ok, I have to stop. I’m just too excited to because I finally found a company who CARES genuinely about their customers and more importantly how you guys go out of your way to make things happen. Keep doing what you guys are doing because your customer service is the model for what other companies should copy. You and I know that customer services is the best marketing approach and value proposition a company can offer. Keep doing it because it’s working. When I think about beds I will be thinking about Saatva from now on. Thank you over and over again. Lorenzo Z.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 6-12 months
Condition: Like new

35 - 44 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

0
See full review

Female
ConnieWooster, OH
Review left on Mar 4, 2015

Great mattress - Great service

I wanted to get back to you to let you know that our entire experience with Saatva - from start to finish - has been wonderful. We are extremely happy with the mattress and the service provided by Saatva. I have been extolling the benefits of the mattress and your company to many people. You have a unique philosophy and it works. Thank you for following up on our order.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 1-3 months
Condition: Like new

55 - 64 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
See full review

Male
DavidWoodway, TX
Review left on Mar 2, 2015

Great mattress, great value and service

I read all the reviews and tried to find someone that said something bad about Saatva mattresses but just couldn't do it. So, after much research I finally decided to place my order and did it all completely online, which was really difficult not being able to see one or touch it, but I did anyway. We ordered the King Plush Soft model and waited. We received a thank you call and email soon after. I was notified it would be 10-15 business days and someone would call to setup the delivery. Everything happened just as they said. Delivery called a couple of days ahead and gave me a delivery window. On delivery day they called and gave us a 30 minute arrival time. The mattress and foundation were both in solid boxes and wrapped with heavy plastic. The deliver men got out new rubber gloves when they got ready to bring in the mattress. The mattress was perfect and beautiful. We love the organic cotton top. The plush soft model is just right for both my wife and I. I'm glad I didn't order the luxury firm. I think it would've been too firm. But the plush soft is a great balanced of a soft top with plenty of firmness. We both slept well from the first night. The next few nights were even better. No more waking up multiple times to turn over because of aching hips or shoulders. It has been over a year or so and we love our new Saatva mattress and would highly recommend both the mattress and the company. And yes, tis the season for mattress sales everywhere, but we are really pleased with our choice, Saatva service, and price for a high quality product. David
This review is for Saatva Classic 14.5" Luxury Firm

55 - 64 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

0
See full review

Male
Mike BSpring Hill, FL
Review left on Mar 2, 2015

Good decision

Had spent over 11K on mattress's prior to this purchase . These were in a 1 yr period. None satisfactory from posturepedics to Tempurpedic. Hesitant to buy online and without seeing , but relied on the many favorite reviews and purchased.. Least, fast, no slick talking sales associates.. Delivery and setup was fast and professional.. Comfort from day one until present.. Highly recommend.
This review is for Saatva Classic 14.5" Luxury Firm
Owned for: 2 years
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Harder Feel

Back Pain

0
See full review

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