I researched mattresses in the stores for over a year. It...
I researched mattresses in the stores for over a year. It was the most awful shopping experience I have ever encountered. Once I felt like I had make a good choice I would go online and goggle the reviews on the mattress and they were always bad. No matter which brand; the persons who purchased the mattress was always disappointed. I had given up and was sleeping on my couch because my Sealy was so terrible and felt like I was sleeping on a pothole. I finally started researching online and came upon the Saatva website. I reviewed the site and read the reviews. I thought the reviews were too good and felt they were fake but I figured what the heck. The return policy was good. I ordered the queen Luxury firm 11.5 inch, 4 inch foundation and the frame which is about 7 inches. My bed measures a total of 22" in height. I was going for the more low profile modern look. I was very afraid this bed would be to low but it is not and adds to my modern look. I did not want a thick heavy mattress.
It took all 18 days for my delivery because Saatva does not have a store in Texas and the bed is custom made upon order.
I suffer terrible back pain and because it had been a year since I had a good night sleep I was only logging 4 hours of sleep each night. The first night I slept on my Saatva bed my back pain was reduced dramatically. Before I would wake up feeling as if my back was broke. Now I wake up with little to no back pain. I also sleep like a log. I have trouble getting up because I do not want to leave my mattress. If you are checking out this site, trust the reviews. I didn't and just bought the mattress with nothing to lose. My gamble paid off. I will only buy Saatva as my mattress.
It has been over six months since I purchased my Saatva mattress and it is as wonderful to sleep on as the first day I purchased it.
The luxury firm is not too soft and not hard like a rock. It is just right. I LOVE THIS BED and highly recommend it to everyone.
Excellent value and Excellent Customer Service.
This review is for Saatva Classic 14.5" Luxury Firm
I was reluctant to buy a mattress online without trying it first because I've had back problems for years. I must say this is the most comfortable mattress I've ever slept on!! I fully believe if this mattress was sold in a store it would have been 3 times the price and I never would have bought it because that cost would have been way out of my budget. I was also concerned if I should buy an adjustable mattress and what firmness. I read the reviews and decided to take a chance. I LOVE, LOVE, LOVE this mattress and for the first time in years have not awoken with back pain.
This review is for Saatva Classic 14.5" Luxury Firm
I researched several months and kept "selling" Saatva to my husband after reading reviews on their site plus on google reviews. He said "order it"! He slept all night in the same position and was totally impressed! I think it is very comfortable even though I have inflammation issues. We didn't receive notice of delivery date and apparently our mattress was in a city 2 1/2 hours away for awhile, but after a phone call we had it the next day. Pleasant men delivered and set up a completely wrapped and clean mattress set. We recommend this company to our friends and anyone who is mattress shopping!
This review is for Saatva Classic 14.5" Luxury Firm
55 - 64 years old
Female
Back Sleeper
150-200 lbs
Prefers Softer Feel
Acid Reflux, Arthritis, Back Pain, Fibromyalgia, Hip Pain, Osteoarthritis
I have been looking for the last couple of years for a mattress. I was very nervous about making a decision because you really can't tell if you are going to like something by laying on it for 3 minutes in a store. And, very nervous about buying a mattress online, sight unseen.
While on Facebook, I saw the advertisement for Saatva. I started looking into it and reading the reviews.
I liked the fact that it had coil on coil construction and not just memory foam. I took a leap of faith and went ahead and ordered the Luxury Firm, King Size with the 8" box frames.
This was the best decision ever. I received it sooner than expected and we love it. No more aches and pains when we get up in the morning.
According to a tracking device I recently received, I was getting an average of 3 - 4 hours of sleep every night. Now with the new Saatva, I am getting 6 - 7 hours of sleep per night.
I would recommend anyone who has any doubt to just try it out. I promise you'll love it.
This review is for Saatva Classic 14.5" Luxury Firm
It's been about two weeks since our mattress was delivered, and I gotta tell ya, I feel really, really good about the purchase. Here's why...
1. It was wonderful not having to go into a cookie-cutter mattress store and ... (you know the rest).
2. Ordered the mattress, two days later received a phone call to discuss the purchase, six days later received another phone call telling us the mattress was ready for delivery. The delivery company worked around our schedule, which my wife and I appreciated very much.
3. Mattress delivered on time. The delivery gentlemen were terrific. They had a hard time getting the mattress through the narrow stairwell, but they did it without a complaint or cuss word.
4. The best part of all this is that the mattress is so comfortable. I've never been one to "want to go to bed" but I now look forward to it.
5. Oh, and about my aching back. I haven't felt this limber and pain free in the morning in years. It's funny because I keep waiting for the pain to return when I get up but it hasn't so far.
While I read reviews, I've never felt compelled to write one until now.
Truly a 5 star product, thanks.
Peter Q.
This review is for Saatva Classic 14.5" Luxury Firm
I was originally skeptical about making a mattress purchase online, however, after my experiences with Saatva…I am very happy that I took the chance. I purchased my Saatva mattress in November 2014 and felt it necessary to wait until now before posting a review. I chose to write this simply because I relied on others reviews to help me make my decision to purchase, and I hope it helps you if you are on the fence about making the plunge…so here you go. I have had my mattress for a little over 60 days and I am in love. The purchase was very simple and easy to complete online with no hidden fees throughout the process. About 14 days after my purchase I received a phone call from the delivery company to set up a date and a time window for delivery. The delivery company arrived when expected and was very professional. A few days after delivery, I did have a question about the foundation and subsequently sent Saatva an email. Within 5 minutes of sending my email I received a phone call from Saatva with an answer to my question. I have NEVER had a company respond so fast to an email and to do so with a phone call….simply amazing. The Saatva representative was very responsive and nice, and she quickly answered my questions offering her direct number if anything comes up and I should have more questions. I give Saatva’s customer service an A+. This is reassuring to me that they stand behind their product and are willing to go above and beyond to make their customers feel like they made the right decision. So now about the mattress itself. I purchased a king sized luxury firm and I gotta say that I have never had a better night’s sleep than I have had with my Saatva mattress. I wake up feeling refreshed with absolutely no back pain. I was also worried about off gassing and chemical odors that are common with new mattresses and was quite surprised when this was not the case. I feel very comfortable recommending Saatva and feel confident that you will have no regrets with your purchase.
This review is for Saatva Classic 14.5" Luxury Firm
The Great Queen size Saatva Luxury Firm Flagship Mattress
When we contacted Saatva for information, we spoke to Ed Brians, Ed was so helpful with his recommendations of following items... Queen size Saatva Luxury Firm Flagship Mattress, Queen size Foundation, Queen size Frame, Delivery and Set Up. We were most impressed by the lengthily time he took to ask about how we were sleeping, what if any problems we were experiencing with our current bed, and what we were expecting of a new bed. He took all of our information and by the time we finished our conversation, there was no doubt that Saatva would soon be in our home.
The Saatva bed arrived on Wednesday the 28th at 9:30 AM, a half hour earlier than the delivery service scheduled. The delivery men were courteous, efficient, and very complimentary about Saatva and how happy other customers were when they delivered to them. They presented a very positive impression of your company.
Terri and I cannot believe how wonderful our Saatva bed is; so plush, so full, and oh so comfortable. Perhaps the best way to describe why we say this is to list the following... After Saatva:
We anticipated the first night in the bed would not go so well as we might need to get use to sleeping on a new bed, boy-O-boy were we wrong! Terri slept from 11:00 PM to 9:30 AM the next morning, waking up refreshed and pain free. Exclaiming she couldn't believable how comfortable our new Saatva was; and that she didn't feel me tossing or turning at all. She slept an unbelievable ten hours, which was unheard of before our new bed!
Where I normally only sleep about four hours (torturously), I slept in a deep, peaceful, single position for seven hours; something I haven't experienced for many years. I woke up without any of the usual pains, invigorated, and ready to face the day. A peaceful, healthy, and happy nights sleep. Unreal!
We were so happy with our new Saatva, that on Thursday afternoon we took a three hour nap, just because it felt so good.
This review is for Saatva Classic 14.5" Luxury Firm
I absolutely love this mattress. It is incredibly comfortable and supportive. I was nervous to buy a mattress online instead of through a retailer, but I'm glad I did!
However, when I placed the order, I was told that the mattress would be delivered in 5-12 days. A large span, but I figured with the holidays, it would take at least 12. The mattress did not show up for 17 days. Maybe I misunderstood that it was 12 business days or just 12 days to make it and THEN some mystery time to deliver, but that needs to be clarified by customer service more clearly. Secondly, when the delivery men showed up, they reeked of smoke. My entire apartment smelled of smoke when they left and thus my mattress had a musky sent from them setting it up. I know Saatva outsources their shipping, but considering they're an online retailer, they need to vet their delivery vendor more closely.
I would recommend the mattress, I just hope that you have a better delivery experience.
This review is for Saatva Classic 14.5" Luxury Firm
My bed was shot and was having terrible back pains. I desperately needed a new bed and spend weeks researching Tempurpedic, the adjustable air bed, all the name brands. It was nearly impossible to find apple to apple comparisons as companies seemingly didn't want you to be able to do that. I finally looked online to see what was the best rated from a customer standpoint and came across Saatva. I never heard of them but was impressed with their website. Straight forward, honest, no gimmicks, no B.S., no misleading claims about their warranty. They told you exactly how their beds were made and what was in them. I was VERY impressed with the organic cotton, recycled steel, and natural foam they used. I liked their sliding scale test that told you how soft or firm your bed should be. They told you point blank if you needed a firmer or softer bed than they made to look elsewhere. I likes that they didn't just have these bed stacked in a warehouse but made them for you upon your order. Saatva customer reps contacted me to conform the order and tell me what to expect and when to expect it. I knew from the beginning it would take between 14-20 days to get my bed because they only made it upon my order. Upon completion they allowed my to select the day I wanted it delivered and a four-hour time frame. The deliverers took away my old bed and professionally put together my new one for me. Then they sat down and reviewed all the paper work and explained the warranty and asked my to sign stating I was happy with the delivery, installation, treatment by the deliverers. I love my Saatva bed. It's sturdy, comfortable, very supportive, and upon the second night my back pains went away that all the Advil in the world wouldn't relieve. I love the organic and natural materials as there never was any chemical orders from the cover or foam. The price was great $1350 for all the options I wanted, installation, delivery, and removal of my old bed. I wish all my purchasing experiences were as great a this!!
This review is for Saatva Classic 14.5" Luxury Firm
We recently received our mattress and LOVE IT so far. We are side sleepers and this has turned out to be the best mattress we have had in 25 years. Recently we bought and tried Sleep number iLE and sent it back. In the past we tried memory foam and sent that back. We have also bought several high end regular mattresses in the past with no relief. WE WILL NOT SEND OUR SAATVA BACK.
This review is for Saatva Classic 14.5" Luxury Firm