Serta Perfect Sleeper (Pre-2019)
Mattress Ratings & Reviews

Serta Perfect Sleeper (Pre-2019) logo
88/100
Excellent
Back Support
60
Pressure Relief
60
Sleep Quality
65
Stays "Cool"
68
Value
54
Warranty Service
48
Average Lifespan
10.7 Years
Back Support
60
Pressure Relief
60
Sleep Quality
65
Stays "Cool"
68
Value
54
Warranty Service
48
Average Lifespan
10.7 Years
FILTER
31k total ratings, 121 with reviews
Male
GeorgeRittman, OH
Review left on Jan 13, 2017

Not soft enough

I don't think a mattress that includes foam is as comfortable as the old mattresses with wool or cotton padding. Foam of any kind seems to bottom out and feel hard. I just can't find any position that feels really comfortable. It used to be much easier to buy a comfortable mattress.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Owned for: 3-6 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Arthritis, Back Pain, Restricted Mobility, Hip Pain, Osteoporosis, Sleep Apnea

0
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Male
WaltTucson, AZ
Review left on Dec 11, 2016

was comfortable at first, but started sagging after 2 weeks

I thought it would retain it's shape longer. It lost it's memory. Amnesia I guess. I have lots of back and neck problems. This is not going to work.
This review is for Serta Perfect Sleeper Kozma 10" Plush
Owned for: Less than a year
Condition: Moderately worn

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

Back Pain, Restricted Mobility, Hip Pain, Neck Pain, Scoliosis, Spinal Stenosis, Spondylolisthesis

0
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Male
MikeSpartanburg, SC
Review left on Nov 19, 2016

Help! Pillowtop and springs have given up!!!

Wanted for years to get a Serta mattress and this has been a huge disappointment. The pillowtop has rolled up in places and the springs under our backsides feel like they have collapsed. This keeps you from being able to sleep comfortably for any long period of time. Neither of us are large people ( I weigh 183 and my wife about 150) so there is no reason for what has happened to this mattress. Has anyone else had this problem?
This review is for Serta Perfect Sleeper Regent Oaks Firm
Owned for: 2 years
Condition: Completely worn

Over 65 years old

Male

Back Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Hip Pain, Neck Pain, Sleep Apnea

Official Response
Thank you for your question. Have you contacted your retailer? They are authorized to provide warranty services. If they are no longer in business or if you have moved, please contact our team at 1-888-557-3782 for those services.
0
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Male
VirgilGurley, AL
Review left on Sep 20, 2016

VERY hot. DOES NOT disperse heat at all. I can not sleep ...

VERY hot. DOES NOT disperse heat at all. I can not sleep on it.
This review is for Serta Perfect Sleeper Autumn Oaks
Owned for: Less than a year
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Softer Feel

Acid Reflux, Allergies, Arthritis, Back Pain, Fibromyalgia, Sleeping Hot

Official Response
We're sorry to hear of your frustration. If heat build up is an issue for you, we suggest looking at the top of bed items that you are using (sheets, pillows etc.) to make sure that these are made from breathable fabrics. You may want to look at our iComfort brand sheets and pillows which are designed to promote airflow and reduce heat build up. There are many other factors that can contribute to heat build up at night, including room temperature and sleep clothing.
0
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Male
JackLakeland, FL
Review left on Sep 11, 2016

Two years of good sleep, so far!

Bought the set - boxspring & mattress. Had a similar mattress before this that was good for about 4 or 5 years. This one's better than the old one at about the same price for the set. This is the retail version of Hilton's brand for the hotels. You would pay more than 2x as much for the exact same mattress. I spend one-third of my life in bed. I'm glad that it's this one!
This review is for Serta Perfect Sleeper Kennington
Owned for: 8 years
Condition: Slightly worn

55 - 64 years old

Male

Side Sleeper

150-200 lbs

Prefers Medium Feel

Back Pain, Neck Pain

0
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Female
RebeccaMorrow, GA
Review left on Aug 28, 2016

Smooth sailing

We took your test to help us determine which mattress to buy. Our previous mattress was over twenty years old. This one fit our bill.
This review is for Serta Perfect Sleeper (Pre-2019)
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Female

Side Sleeper

> 300 lbs

Prefers Harder Feel

Allergies, Arthritis, Back Pain, Hip Pain, Plus Size, Sleep Apnea, Sleeping Hot

0
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Male
ChrisAurora, IL
Review left on Aug 13, 2016

nice at start but got worse over time

got 9 years out of the mattress, so doesn't seem bad. but it didn't seem to last. after 5 years it was awful. Since we didn't want to buy a new mattress, we decided to flip it upside down and buy a thick memory foam mattress pad to be able to sleep (center sank and support worsened). upside down, the mattress was very firm (probably not designed to flip but once put a foam top on it it wasn't bad - maybe better than putting pad on the floor. So we survived 4 more years until now - it has not been comfortable for the last year or so, and we finally broke down and bought a new mattress.
This review is for Serta Perfect Sleeper Langdon Firm Plush Pillow Top
Owned for: 9 years
Condition: Very worn

45 - 54 years old

Male

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
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Female
Ellen
Review left on Jul 20, 2016

HORRIBLE

I was really looking forward to sleeping on my new mattress after months of sleeping on an old worn mattress and a lot of research. I tried several mattresses at the store and the Brooke Chase was the MOST comfortable and felt like it supported me. It was delivered on July 9th, 2016 and regretfully I haven't a had a single restful night since. I frequently wake up during the night, am experiencing a tremendous and unprecedented increase in the amount of pain throughout my body, including arms, neck, shoulder upper and lower back, an increase in headaches regardless of sleeping position and never a sense of having slept soundly. The foam top feels lumpy and actually aggravates pressure. I was hoping I just needed to break it in, but I will be looking to exchange/return it for another mattress. I did not have this level or frequency of pain/discomfort on my old mattress despite it's age and wear.
This review is for Serta Perfect Sleeper Brook Chase Euro Top
Owned for: Less than a year
Condition: Like new

35 - 44 years old

Female

Stomach Sleeper

150-200 lbs

Prefers Harder Feel

Allergies, Back Pain, Neck Pain

Official Response
Thank you for taking the time to share your review. We are sorry to hear you aren't satisfied with your mattress. Please keep in mind that it will take some time for your body to adjust to the comfort and support of a new mattress. If you still believe this mattress isn't for you, we recommend reaching out to your retailer to discuss their exchange/return policy. We see that one of the cons is that the mattress is too soft. We would recommend in the future looking into a plush mattress which would be a little firmer than a Euro Top.
0
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Female
TamaraWest Palm Beach, FL
Review left on Jul 2, 2016

Terrible purchase

I splurged on this mattress, and went for the plush pillow top... Less than a year later I noticed I always roll to the middle of the bed. Now I can no longer fall asleep without putting pillows under me as it feels like there is no support and I'm directly on top of the springs.
This review is for Serta Perfect Sleeper Wellstead Super Pillow Top
Owned for: 1 year
Condition: Very worn

25 - 34 years old

Female

Stomach Sleeper

100-150 lbs

Prefers Softer Feel

Back Pain, Hip Pain, Neck Pain, Sleeping Hot

Official Response
Thank you for your for taking the time to share your review. It is normal for mattresses over time to develop body impressions. If you believe this to be a manufacturing defect, please contact your retailer for warranty services.
0
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Female
NoreenBasking Ridge, NJ
Review left on Jul 1, 2016

Its new but it feels too soft already

It has a great pillow top but the inner springs don't seem to support any weight. The mattress dips too much when weight is put on it and the sides seems to crush when getting out of it. It worries me because it is just a month old and it already sorta sags with weight. I also don't feel like Im sleeping on a level mattress.
This review is for Serta Perfect Sleeper Ridgemont Luxury Super Pillowtop
Owned for: Less than a year
Condition: Like new

45 - 54 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

0
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