Serta Perfect Sleeper (Pre-2019)
Mattress Ratings & Reviews

Serta Perfect Sleeper (Pre-2019) logo
88/100
Excellent
Back Support
60
Pressure Relief
60
Sleep Quality
65
Stays "Cool"
68
Value
54
Warranty Service
48
Average Lifespan
10.7 Years
Back Support
60
Pressure Relief
60
Sleep Quality
65
Stays "Cool"
68
Value
54
Warranty Service
48
Average Lifespan
10.7 Years
FILTER
31k total ratings, 121 with reviews
Female
KarenGarrison, KY
Review left on May 29, 2022

Impressions so bad at 4 months and warranty is a joke!

l will NEVER BUY a Serta again!! Had this 4 months and my husband impression was so bad. He is 220 pounds and not overweight! I called Serta and they said take pic and fill out form online. they said pics didn't go through so I told them to send someone out and see, they said they would and no phone call back to set up appointment. I've had neck surgery during this process and sleep better in a recliner to this very day. A mattress topper on the floor is better than this mattress! SAVE YOUR MONEY AND BUY SOMETHING ELSE! Do not buy a mattress on QVC either!
This review is for Serta Perfect Sleeper Excursion Super Pillowtop
Owned for: 4 years
Condition: Completely worn

45 - 54 years old

Female

Side Sleeper

100-150 lbs

Prefers Medium Feel

0
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Female
MavisArlington, TX
Review left on Oct 26, 2021

Much too hard

Expected it to be like the hotel bed I slept on. Because the padding in the bed is divided between the 2 sides, the padding on each side is 1/2 of what you expect. That makes it extremely hard and uncomfortable.
This review is for Serta Perfect Sleeper Hotel Concierge Suite II Plush
Owned for: 1-3 months
Condition: Don't know

Over 65 years old

Female

Stomach Sleeper

200-250 lbs

Prefers Softer Feel

0
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Male
PhillipSaint Louis, MO
Review left on Jun 24, 2021

Great bed! Everyone who sleeps in it wants to own one!

I love the bed! Would definitely buy another one!
This review is for Serta Perfect Sleeper Hotel Cottage Hills Euro Top
Owned for: 3 years
Condition: Like new

55 - 64 years old

Male

Back Sleeper

200-250 lbs

Prefers Medium Feel

0
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Female
SherryRoanoke, VA
Review left on Apr 19, 2021

The mattress sags in on both sides. Has a big hump in the...

The mattress sags in on both sides. Has a big hump in the middle and I feel off balance .you can see the sags when you make up the bed. The seller was not sympathetic and basically let me know that if it did not measure at least a inch and a half Serta would not do anything.
This review is for Serta Perfect Sleeper Elite Glengate Luxury Firm Pillowtop
Owned for: 6-12 months
Condition: Slightly worn

Over 65 years old

Female

Side Sleeper

150-200 lbs

Prefers Medium Feel

0
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Male
AllenRandleman, NC
Review left on Dec 22, 2020

Good buy

I love this mattress. We bought a Serta adjustable bed frame and the combination is wonderful. Would recommend to anyone.
This review is for Serta Perfect Sleeper Select
Owned for: 1-3 months
Condition: Like new

Over 65 years old

Male

Side Sleeper

200-250 lbs

Prefers Medium Feel

Acid Reflux, Neck Pain, Sleeping Hot

0
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Female
ChristineAstoria, NY
Review left on Nov 13, 2020

You get what you pay for

I've had this mattress for a little under 6 years now, and it has help up OK but I've always needed to use a think mattress topper and it now it completely collapsed in the middle.
This review is for Serta Perfect Sleeper Danebury Plush
Owned for: 6 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

150-200 lbs

Prefers Harder Feel

Acid Reflux, Neck Pain, Sleep Apnea, Sleeping Hot

0
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Female
ChristieDowningtown, PA
Review left on Nov 10, 2020

Like sleeping in a fluffy hole

We were told this mattress was fine for someone 300 pounds. We didn't realize the place we bought it from had a zero return policy. I was rapidly losing weight. At that point, I was maybe 305 pounds? Boy, that cutoff must be *exactly* 300 pounds because the mattress almost immediately collapsed under my weight. Also, they sold us an adjustable base and this mattress is only comfortable with the proper box springs but we couldn't afford them at that point. We saved for months for this purchase. Now it's 2 years later, I'm 100 pounds lighter but I still wake up crying from the pain. And the sides look like a wave. One side is arched like \ and the other side is arched like \ so when you sit it practically touches the base of the bed on the side where it is permanently about 3 inches adrift from where it should be but curling under my knees. If I sit on the other side where the 3 inches hang over the bed I feel. like I'm going to fall off. It looks like a permanent wave caught still. The worst part, though, is where I guess the coils shift? Because when I lay down I feel like I'm laying on a normal bed. Then when I wake up 2 hours later, I'm pushing myself out of a hole my torso has fallen into. Do NOT buy this mattress. Seriously. I think I'll buy the harmony lux next because I can't afford a 4" purple.
This review is for Serta Perfect Sleeper Elite Mendelson II Super Pillowtop Firm

35 - 44 years old

Female

Side Sleeper

250-300 lbs

Prefers Softer Feel

0
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Female
RenaCovington, GA
Review left on Oct 8, 2020

It's not worth the money already having rippling on it e...

It's not worth the money already having rippling on it even though have a mattress protector on it
This review is for Serta Perfect Sleeper Elite Glengate Luxury Firm Pillowtop
Owned for: 2 years
Condition: Like new

Over 65 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

Acid Reflux, Back Pain, Hip Pain, Neck Pain, Restless Leg

0
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Female
DianaIrvine, CA
Review left on Sep 16, 2020

Went from sleeping in a cloud to a trough in less than 1 yr

Sleeping in Heavenly beds at hotels led me to buy this at Macy’s. However, in approx 10 mo, we both felt the bed sag on each of our sides. Had an inspector come out who takes a string from opposite sides of the bed to measure if there is more than an 1” depression. The problem is unless you’re laying on the mattress, the bed looks normal because the mattress top is still fluffy and looks fine. It is the coils and guts of the bed that was made poorly. The inspector refused to admit there was a problem. We even offered for him to lay on the bed. For the price we paid on our Cal King, it was a horrible investment and one I would definitely not repeat.
This review is for Serta Perfect Sleeper Elite Serene Breeze Firm
Owned for: 4 years
Condition: Very worn

35 - 44 years old

Female

Side Sleeper

100-150 lbs

Prefers Harder Feel

0
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Male
MikeCouncil Bluffs, IA
Review left on Jan 8, 2020

Don't waste your money buying this.

I am 6 foot 2 inches tall and 285 lb with severe lower disc issues in my back and spinal stenosis and nerve damage down my left leg and occasionally sleep with a female companion who is 5 ft 11 245 lb and this bed turned into a hammock in less than a year. . The bed was rated as a firm and it's not FIRM,I would say maybe medium for the first two months then it became a soft making noise with every movement.... and this bad was placed on an olee 14 inch platform bed frame with nine legs that is supposed to hold 4,000 pounds.... before this mattress my Lebeda Mattress Factory firm memory foam mattress lasted 7 years before sagging.... I am now sleeping on a Brooklyn Mattress Factory Titan bed that I ordered for 30% off making it $699 and having the best sleep of my life for now.... the Brooklyn Titan bed does have a 10-year warranty against any body impression or flaws and is designed for heavy sleepers..... save yourself the trouble and spend another three or four hundred dollars on a bed so it lasts if you are a heavy person or a person with serious back problems.
This review is for Serta Perfect Sleeper Brindale Firm
Owned for: 1 year
Condition: Completely worn

35 - 44 years old

Male

Stomach Sleeper

250-300 lbs

Prefers Harder Feel

Arthritis, Back Pain, Plus Size, Sleep Apnea, Spinal Stenosis

0
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