Serta Perfect Sleeper (Pre-2019)
Mattress Ratings & Reviews

88/100

Excellent

Based on 31k real owner experiences with this brand.

Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

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Back Support

Pressure Relief

Sleep Quality

Stays "Cool"

Value

Warranty Service

Average Lifespan

10.7 Years

Shop this Brand

on serta.com

Not sure this product is right for you?

Take the

GoodBed Match Quiz

Write a review of this product

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31k total ratings, 123 with reviews

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Jim CEl Segundo, CA

Review left on May 25, 2013

Saggy Lumpy Dumpy

The mattress looked and felt very nice when I purchased it. Only a few years later and it sags more than an inch. I've been attempting to get Serta to honor their warranty for four months now. Two Serta inspections and numerous calls and emails later and I'm still stuck with this garbage mattress. I'm a 6 foot male weighing 168 lbs. The inspector will mark a little baby powder dust as a stain, so make sure your mattress is completely spotless prior to an inspection! Still, I'm certain they will find a way to ignore their warranty. Has anyone here had their warranty honored? Ignore any "Serta attempting to save face" response below, since I've already emailed Serta numerous time to no avail.

This review is for Serta Perfect Sleeper Capitol Firm Top

Owned for: More than 3 months

Condition: Completely worn

35 - 44 years old

Male

Back Sleeper

150-200 lbs

Prefers Somewhat Harder

See full review+ 1 comment

Melanie CPittsburgh, PA

Review left on Jan 20, 2013

Super Comfortable but didn't last

My husband and I really loved this bed, it was very comfortable. When we were away we were always glad to come home to our very comfortable bed. However, we are replacing it after just 5 years because it hasn't lasted.

This review is for Serta Perfect Sleeper Langdon Firm Plush Pillow Top

See full review

Sdf SCayucos, CA

Review left on Oct 5, 2011

10-Year NON Warranty

So it turns out my comfy new Serta mattress was only comfortable for two years, and has gradually been getting less and less comfortable. No problem, I paid big bucks for the 10-year warranty, right? Wrong. The warranty "inspection" doesn't test for the things that make a mattress servicable; ie, it doesn't test for comfort. The "inspection" seems like a sham to abet their denial of any warranty claim. My advice: Find a different mattress company.

This review is for Serta Perfect Sleeper (Pre-2019)

See full review+ 1 comment

Larry KTemple City, CA

Review left on Mar 24, 2011

THE WORST COMFORT SYSTEM

There is absolutely NO way to stay on this bed. Faulty deign or not 1st quality. I spend nearly every moment trying to NOT end up on the floor. Something that you would have to experience to BELIEVE! Leeds and Serta will not honor a Brand New Purchase! Buyer Beware!

This review is for Serta Perfect Sleeper Langdon Firm Plush Pillow Top

Male

Back Sleeper

150-200 lbs

See full review+ 1 comment

Missy BLouisville, KY

Review left on Feb 6, 2011

Cushy Enough for Goldilocks

This soft, cushy matress seems just right to this Goldilocks, so overall I would recommend it. With a nice plush pillowtop, it feels like falling into a cloud. However, after reading some of the other posts, I hope this doesn't start sagging. It is already showing some indentions after only six months of use, but it is still comfortable. I will be very sad it if sags!

This review is for Serta Perfect Sleeper (Pre-2019)

Female

Side Sleeper

150-200 lbs

See full review

Michael BSan Antonio, TX

Review left on Nov 23, 2010

Customer Service Let-down

I bought this mattress is AZ at a military AAFES store. It was a great mattress and slept well for about 6 months. After than the mattress began sagging on both sides. You could feel lumps in the middle 1/3 areas. I called Serta and they requested pictures and the tag information rather quickly. After submitting the information, they sent a specialist out to my home. He took measurements and laughed saying he had never seen a mattress go THAT bad before. 3 1/2" depressions, and the mattress cover itself seemed "detacted" from the internal parts. After he left, I waited a few weeks and nothing. I called Serta customer service as well as AAFES and both seemed to be clueless that I even exsisted. I provided my case number and finally was told my case was closed as non-warrantied. I was told it was because I failed to provide enough "proof of defect". I was beside myself! I asked for a supervisor and was told then that I failed to provide pictures of my mattress and they wouldn't send a specialist out until I did. I explained they had alreay BEEN out and measured. They said there qas no record of this. I had to start ALL OVER! I went through the whole process again. Meanwhile I sold my bed and was waiting for the new bed to arrive (special order) when the specialist arrived at my house. The mattress set was on the ground while awaiting the bed. The specialist immediately told me he was voiding my warranty for this. Serta required the set to be "property supported by a railing system". I showed him the pictures of the mattress set on the bed and explained that I had JUST sold it less than a week ago. He said it didn't matter - what matterd is what HE saw. So now I am shopping for a new mattress to replace it without benefit of a warranty exchange because my mattress at off a railing for 17 days - even though I had pics of it ON the bed, and the claim was made whil eit was on the rails and the first specialist failed to file correctly. Thanks Serta!

This review is for Serta Perfect Sleeper (Pre-2019)

Male

Back Sleeper

200-250 lbs

See full review+ 12 comments

Jeff GAnnapolis, MD

Review left on Oct 11, 2010

Doesn't hold up well.

The last 2.5 years have been down hill from there!.... literally. The depressions in the bed on both my wife's side as well as mine are 2+ inches deep. We had a mattress specialist come measure and take pictures. I'm 175 lbs... an average sized person... My wife is also average sized person. The ridge running down the middle of the bed was enormous! We rotated the mattress regularly, the support structure is what Serta gave us... unforutunately, I have not had a good night sleep in years. My wife and I both seek out the living room couch rather than spend a night on a Serta Perfect Day. I would rate it a "Do Not Buy" for certain.

This review is for Serta Perfect Sleeper Aurra Euro Top

See full review

Peter HChevy Chase, MD

Review left on Mar 16, 2010

Serta Not Too Bad Sleeper

I can't say that the Perfect Sleeper quite lives up to the billing, but it is not bad, really. I have had mine for eight years now, and it still is quite a comfortable sleep, though I am starting to sense some sagging.

This review is for Serta Perfect Sleeper (Pre-2019)

Back Sleeper

150-200 lbs

See full review

Steve BFenton, MI

Review left on Feb 16, 2010

Sagging Mattress

Bought the mattress 2 years ago. The body impression for both my wife and I are now up to ~2 inches deep.

This review is for Serta Perfect Sleeper Keara Euro Top

Back Sleeper

150-200 lbs

See full review

Jerry RCorydon, IN

Review left on Feb 16, 2010

Serta sucks!!

Have a 10 month old Serta Addison that is sagging so bad you cannot sleep on it. Have emailed Serta with no response, so assume warranty is a farce.

This review is for Serta Perfect Sleeper Addison Euro Top

Stomach Sleeper

150-200 lbs

See full review+ 3 comments

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Serta Perfect Sleeper (Pre-2019)
Mattress Ratings & Reviews

Saggy Lumpy Dumpy

Super Comfortable but didn't last

10-Year NON Warranty

THE WORST COMFORT SYSTEM

Cushy Enough for Goldilocks

Customer Service Let-down

Doesn't hold up well.

Serta Not Too Bad Sleeper

Sagging Mattress

Serta sucks!!

Find the Right Bed

Compare Side-by-Side

Popular Mattress Comparisons

Discounts

GoodBed Cash Back

Expert Reviews

Popular Online Brands

Popular Store Brands

Write a Review

Mattress 101

The GoodBed Matching Quiz

Expert Reviews

Customer Reviews

Serta Perfect Sleeper (Pre-2019) Mattress Ratings & Reviews

Saggy Lumpy Dumpy

Super Comfortable but didn't last

10-Year NON Warranty

THE WORST COMFORT SYSTEM

Cushy Enough for Goldilocks

Customer Service Let-down

Doesn't hold up well.

Serta Not Too Bad Sleeper

Sagging Mattress

Serta sucks!!

Serta Perfect Sleeper (Pre-2019)
Mattress Ratings & Reviews